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Retail Regional Manager - MIdlands

  • Job
    Full-time
    Mid Level
  • Melbourne

AI generated summary

  • You must have multi-site retail management experience, excel in fast-paced environments, possess strong people and planning skills, have commercial awareness, and be passionate about fashion and customer service.
  • You will manage stores, coach teams, achieve budgets, control expenses, minimize shrinkage, oversee recruitment, promote customer service, ensure visual merchandising, and focus on succession planning.

Requirements

  • Multi-site management experience for a fashion retailer
  • Ability to perform in a fast-paced, high volume retail environment
  • Strong people management skills and thorough understanding of performance management
  • Excellent planning and organisational skills
  • Strong commercial awareness and a proven track record of delivering results
  • Exceptional communication skills
  • A strong passion for retail, customer service and fashion

Responsibilities

  • Managing all stores assigned within your region
  • Coach, develop and motivate your team
  • Lead your Managers in all aspects of store operations
  • Achieve monthly retail budgets and manage expense control
  • Controlling shrinkage by coaching your teams to manage within stores
  • Oversee management and recruitment of store teams, rosters and control of wages
  • Promote customer service excellence and identify areas of opportunity to improve customer satisfaction
  • Visual merchandising and ensuring store presentation is of the highest standards
  • Attract, recruit and induct new team members and promote a strong focus on succession planning within the teams

FAQs

What locations will I be managing in this role?

You will be managing stores in Hanley, Derby, Telford, Birmingham, Solihull, Nottingham, Leicester, and Redditch.

What are the main responsibilities of the Retail Regional Manager?

Main responsibilities include managing all stores within your region, coaching and developing your team, leading store operations, achieving retail budgets, controlling shrinkage, overseeing recruitment, promoting customer service excellence, and ensuring high standards of visual merchandising.

What qualifications do I need to be successful in this role?

You will need multi-site management experience in a fashion retail environment, strong people management skills, excellent planning and organizational skills, commercial awareness, and a passion for retail and customer service.

What kind of support does Lovisa provide for career growth?

Lovisa offers great career opportunities, competitive salary with bonuses and incentives, and exceptional product discounts to support your career growth.

Is experience in fashion retail necessary for this position?

Yes, multi-site management experience specifically for a fashion retailer is required to be successful in this role.

What types of incentives are included in the compensation package?

The compensation package includes a competitive salary along with bonuses and incentives related to performance.

How does Lovisa value diversity within its teams?

Lovisa believes in supporting diverse cultures and harnessing the unique knowledge and experience of its team. They celebrate their global presence by supporting a culturally diverse team around the world.

What skills are essential for managing teams in this role?

Essential skills include strong people management, thorough understanding of performance management, exceptional communication, and the ability to motivate and develop team members.

What is the focus when it comes to customer service in this role?

The focus is on promoting customer service excellence and identifying opportunities to improve customer satisfaction within the stores.

How often will performance goals be evaluated?

Monthly performance goals related to retail budgets will be evaluated, including expense control and overall store performance.

Bringing brilliantly affordable fashion jewellery to the world

Retail & Consumer Goods
Industry
5001-10,000
Employees
2010
Founded Year

Mission & Purpose

Lovisa is a UK-based jewellery retailer specialising in affordable, on-trend accessories. Their ultimate mission is to bring the latest fashion trends to customers through a diverse and constantly updated range of jewellery and accessories. Lovisa aims to empower individuals to express their unique style and enhance their personal fashion with high-quality, stylish pieces that are accessible to everyone.