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Retail Sales Associate

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Cox Communications

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Tulsa

AI generated summary

  • You need a HS diploma/GED, strong communication skills, ability to meet sales targets, lift 25-50 lbs, and work flexible hours. Preferred: college experience, retail sales background, Spanish fluency.
  • You will engage customers, demonstrate products, meet sales targets, assist with store operations, handle cash, participate in events, support teammates, and stay updated on product knowledge.

Requirements

  • Minimum:
  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Preferred:
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
  • Experience selling Wireless/Mobile products
  • Fluency in Spanish, both written and spoken

Responsibilities

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention.
  • Assist with the opening/closing of one of our store retail environments.
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area.

FAQs

What is the primary responsibility of a Retail Sales Associate at Cox Communications?

The primary responsibility of a Retail Sales Associate is to create exceptional customer service experiences, drive sales, and connect customers with Cox's technology, products, and services.

What is the expected compensation for this role?

The targeted total compensation is $49,668 per year, which includes a base hourly rate of $16.50 plus targeted monthly commissions.

Are there opportunities for commissions and bonuses?

Yes, employees have the potential to earn uncapped commissions, with high earners in the top 10% averaging over $63,655 annually.

What are the working hours for this position?

Working hours include evenings, weekends, and holidays as part of the retail routine.

What benefits are offered to employees?

Benefits include competitive pay, 401k with company matching, comprehensive medical benefits, free Internet, discounted services, tuition reimbursement, paid time off for volunteering, childcare and eldercare resources, pet insurance, and more.

What qualifications are required for this position?

A minimum of a high school diploma or GED, or up to 2 years of relevant work experience is required, along with strong interpersonal and communication skills.

Is previous retail or sales experience preferred?

Yes, one year of experience in related fields such as Sales, Retail Sales, or the Service Industry is preferred.

Are bilingual candidates preferred for this position?

Yes, fluency in Spanish, both written and spoken, is preferred for this position.

Are there opportunities for career growth within the company?

Yes, there are opportunities for growth, learning, and training within the Cox family of businesses, as well as the chance to explore roles in other sectors.

Can employees work part-time as Retail Sales Associates?

The position is typically full-time; however, candidates should confirm availability for a flexible schedule, which includes the potential for part-time hours in some cases.

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Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

Telecommunications
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.

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