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Retail Sales Associate

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Verizon

29d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Anchorage

AI generated summary

  • You need a high school diploma or GED, 1+ years of relevant experience, flexible availability, and preferably experience in sales and customer service.
  • You will drive sales through exceptional customer service, identify customer needs, recommend tech solutions, engage with the community, and continuously develop skills in merchandising and inventory.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the pay range for the Retail Sales Associate position?

The pay range is $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if sales goals are met.

Are there opportunities for growth within the company?

Yes, there are significant opportunities for growth. In fact, one in five Verizon Retail employees received lateral or promotional moves in 2024.

What is the sign-on bonus for this position?

The position offers a $2,500 sign-on bonus, subject to the terms and conditions of the award.

What are the working hours for this position?

This position requires 40 scheduled weekly hours, and you may need to work evenings, weekends, and holidays.

Do I need previous sales experience to apply?

While one or more years of relevant experience is required, we encourage you to apply even if you don't meet every qualification listed.

What benefits does Verizon offer to Retail Sales Associates?

Benefits include medical, dental, and vision insurance, a 401(k) plan with matching contributions, stock grants, paid time off, tuition assistance, and discounts on Verizon products and services.

Will I need to participate in an assessment during the application process?

Yes, you may be required to take an assessment that takes about 19 minutes to complete as part of the selection process.

Is previous experience in a commission-based environment preferred?

Yes, experience working in a commission-based environment is considered an "even better" qualification for applicants.

Do associates have the opportunity to work outside of the store?

Yes, associates have opportunities to engage with the community outside of the store, including at off-site Verizon-sponsored events.

Is this position eligible for overtime pay?

Yes, employees in this role may have the opportunity to receive compensation in the form of premium pay such as overtime.

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Verizon

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.