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Retail Sales Associate

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Cox Communications

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Warwick

AI generated summary

  • You need a HS diploma or 2 years relevant experience, strong communication skills, ability to meet sales targets, and a flexible schedule. Lifting 25-50 lbs is required.
  • You will demonstrate products, achieve sales targets, assist with store operations, handle cash, engage in events, support teammates, and stay updated on Cox and competitor products.

Requirements

  • Minimum:
  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Preferred:
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
  • Experience selling Wireless/Mobile products

Responsibilities

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention.
  • Assist with the opening/closing of one of our store retail environments.
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area.

FAQs

What is the salary range for the Retail Sales Associate position?

The hourly pay rate for the Retail Sales Associate position ranges from $16.39 to $24.57 per hour, with a targeted total compensation of $55,487 per year including commissions.

What are the typical working hours for this role?

The Retail Sales Associate position requires working some evenings, weekends, and holidays.

What kind of training will I receive?

You will participate in regular training classes to continuously expand your knowledge of current Cox products as well as competitor product offerings.

Is there a commission structure in place?

Yes, the position includes a variable targeted commission plan, with bonuses based on meeting sales, retention, and customer experience targets.

Are there opportunities for career growth within the company?

Yes, there are opportunities to learn and train, as well as explore positions across the Cox family of businesses in various sectors.

What benefits are offered to employees?

Employees receive competitive pay, uncapped commissions, comprehensive medical benefits, 401k with company matching, free Internet, discounts on Cox services, tuition reimbursement, and various paid time off options.

What are the minimum qualifications required for this position?

The minimum qualifications include a high school diploma or GED, up to 2 years of relevant work experience, strong interpersonal and communication skills, and the ability to meet sales and customer experience targets.

Is previous retail experience preferred for this role?

Yes, having at least one year of experience in a related field, such as sales or retail sales, is preferred for this position.

Can I apply for this position if I do not have a college degree?

Yes, as long as you meet the minimum requirements, including relevant work experience, you can apply without a college degree.

Are there any physical requirements for the job?

Yes, you must be able to lift 25-50 pounds to help manage stock room inventory and be mobile in the store for long periods of time.

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Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

Telecommunications
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.