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Retail Sales Associate

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Verizon

29d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Marion

AI generated summary

  • You need a high school diploma/GED, one year of relevant experience, flexibility for evenings/weekends, and a willingness to pick up extra shifts. Sales or customer service experience is a plus.
  • You will drive sales by connecting with customers, identifying their needs, recommending solutions, closing sales, and expanding your customer base through outreach and community engagement.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

What can I expect in terms of salary?

You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals.

Is there a commission structure in place?

Yes, there is a commission program where top performers could potentially earn an additional $14,500 or more in individual-based commissions.

What benefits does Verizon offer?

Verizon offers comprehensive benefits including medical, dental, vision, a 401(k) plan with matching contributions, tuition assistance, paid time off, and employee discounts, among others.

Is previous experience required for this role?

Yes, at least one year of relevant experience is required, which can be demonstrated through work or military experience.

Will I be required to work evenings or weekends?

Yes, you will need to be willing to work evenings, weekends, and holidays, with your schedule provided four weeks in advance.

Is there opportunity for career advancement?

Yes, one in five Verizon Retail employees received lateral or promotional moves in 2024, highlighting opportunities for career growth.

What type of training will I receive?

Verizon provides ongoing training and up-skilling in operational functions across merchandising and inventory, along with a structured new hire experience.

Should I expect to engage with the community as part of my role?

Yes, there are opportunities to engage with the community outside of the store to expand your customer base, including participation in Verizon-sponsored events.

Do I need to meet all qualifications to apply?

No, you are encouraged to apply even if you don’t meet every "even better" qualification listed in the job description.

New Rule: You rule. #ItsYourVerizon

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Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.