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Retail Sales Associate

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Verizon

13d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Grove City

AI generated summary

  • You need a high school diploma or GED, 1+ years of relevant experience, and flexibility for evenings, weekends, and holidays. Sales and customer service experience is a plus.
  • You will drive sales through excellent customer service, identify customer needs, provide tailored solutions, engage with the community, and continually improve skills in merchandising and inventory.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the pay range for the Retail Sales Associate position?

The pay range for the Retail Sales Associate position is $16.00 to $21.00 per hour in base pay, plus the potential to earn up to $16,000 a year in individual-based commissions if sales goals are met.

Is there a sign-on bonus for new employees?

Yes, there is a $2,500 sign-on bonus for new employees, subject to the terms and conditions of the award.

What benefits does Verizon offer to Retail Sales Associates?

Verizon offers a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with matching contributions, stock grants, sales recognition programs, paid time off, paid parental leave, tuition assistance, and employee discounts.

Are there opportunities for career advancement within this role?

Yes, Verizon provides numerous opportunities for career advancement. One in five Verizon Retail employees received lateral or promotional moves in 2024.

What type of experience is required for this position?

A high school diploma or GED is required, along with one or more years of relevant experience, which can be demonstrated through work experience or military experience.

Will I be required to work evenings and weekends?

Yes, a willingness to work evenings, weekends, and holidays is necessary. Employees are informed of their schedule four weeks in advance.

Is there a potential for additional income through commissions?

Yes, employees can earn up to $16,000 a year in individual-based commissions if they hit all their sales goals, with top performers having the potential to earn even more.

Do I need to have previous sales experience to apply?

While previous sales experience is preferred, it is not required. Applicants are encouraged to apply even if they don’t meet every preferred qualification.

Where will I be working as a Retail Sales Associate?

This is a worksite-based role that requires employees to work onsite at a defined location(s).

What should I expect after I apply for the position?

After applying, you may be required to take an assessment, which takes about 19 minutes to complete. If selected to move forward, a recruiter will reach out to discuss the role and answer any questions.

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Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.