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Retail Sales Associate

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Cox Communications

9d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Escondido

AI generated summary

  • You need a HS diploma or up to 2 years’ experience, strong communication skills, ability to multitask, lift 25-50 lbs, and a flexible schedule. Spanish fluency is a plus.
  • You will engage customers, explain products, meet sales targets, handle cash, assist with store operations, participate in events, support teammates, and continuously learn about products and competitors.

Requirements

  • Minimum:
  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Preferred:
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
  • Experience selling Wireless/Mobile products
  • Fluency in Spanish, both written and spoken

Responsibilities

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention.
  • Assist with the opening/closing of one of our store retail environments.
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area.

FAQs

What is the salary range for the Retail Sales Associate position?

The salary range for this position is between $17.88 and $26.83 per hour, with potential annual incentives/commission targets of $17,652.00.

What are the educational qualifications required for this role?

A high school diploma or GED is required, along with up to 2 years of relevant work experience.

Is prior sales experience necessary for this position?

While it's not mandatory, having one year of experience in a related field such as sales, retail sales, or the service industry is preferred.

What type of work environment can I expect?

You can expect a fast-paced, service-oriented team environment that values strong interpersonal relationships and a focus on customer satisfaction.

Are there opportunities for career growth within the company?

Yes, Cox Communications offers opportunities for learning, training, and career advancement across various sectors within the Cox family of businesses.

Will I be working flexible hours?

Yes, this role requires a flexible schedule, including evenings, weekends, and holidays.

Is proficiency in any particular language beneficial for this role?

Yes, fluency in Spanish, both written and spoken, is preferred and can be beneficial in connecting with a diverse customer base.

What benefits do employees receive?

Employees are eligible for a variety of benefits, including competitive pay, uncapped commissions, health insurance, 401k with company matching, paid time off, tuition reimbursement, and more.

Can I work remote for this position?

No, this position requires working in-store as a Retail Sales Associate, so remote work is not applicable.

Are there any physical requirements for this job?

Yes, the ability to lift 25-50 pounds to help manage stock room inventory is required.

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Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

Telecommunications
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.