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Retail Sales Associate

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Cox Communications

7d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Laguna Niguel

AI generated summary

  • You need a HS diploma or 2 years’ experience, strong communication skills, ability to meet sales targets, and be mobile. Flexibility for hours and ability to lift 25-50 lbs is essential.
  • You will engage customers, demonstrate products, meet sales targets, handle cash, assist with store operations, support coworkers, and continuously learn about products through training.

Requirements

  • Minimum:
  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Preferred:
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
  • Experience selling Wireless/Mobile products
  • Fluency in Spanish, both written and spoken

Responsibilities

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention.
  • Assist with the opening/closing of one of our store retail environments.
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area.

FAQs

What is the salary for the Retail Sales Associate position?

The salary for the Retail Sales Associate position starts at $57,172 per year, which equates to $27.49 per hour.

Is there room for growth in this role?

Yes, there are opportunities for growth to learn and train within Cox, and you may explore opportunities across various sectors in the Cox family of businesses.

What kind of work schedule can I expect?

The job requires a flexible schedule, including working some evenings, weekends, and holidays.

What benefits are offered to employees?

Employees receive comprehensive medical benefits, a 401k with company matching, paid time off to volunteer, tuition reimbursement, and discounts on Cox services, among others.

Is experience required for this position?

A high school diploma or GED or up to 2 years of relevant work experience is required. Preferred qualifications include some college experience and one year of experience in sales or retail.

Do I need to have strong communication skills?

Yes, strong interpersonal and communication skills are essential for effectively selling products and influencing customer decisions.

Is this position eligible for commissions?

Yes, the position is eligible for a monthly targeted commission, in addition to the hourly base pay.

Is bilingualism a requirement for this role?

While not required, fluency in Spanish, both written and spoken, is preferred for this position.

What is the hourly pay range for this position?

The hourly pay range for this position is $17.88 to $26.83 per hour, depending on factors such as location and candidate experience.

Are employees offered time off throughout the year?

Yes, employees are eligible for a minimum of sixteen hours of paid time off each month, along with seven paid holidays and additional leave options.

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Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

Telecommunications
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.