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Retail Sales Associate

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Verizon

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Southfield

AI generated summary

  • You need a high school diploma or GED, 1+ year of work experience, availability for evenings/weekends/holidays, and preferably sales or customer service experience.
  • You will enhance sales through customer engagement, identify needs, recommend tech solutions, close sales, conduct ongoing training, and connect with the community to grow your loyal customer base.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of work experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the job title for this position?

The job title for this position is Retail Sales Associate.

What is the expected salary range for this role?

The expected salary range for this role is from $49,000 to $59,000 a year, which includes base pay and target individual-based commission.

Is there a sign-on bonus for new hires?

Yes, external candidates for this role may be eligible for a $2,500 sign-on bonus, paid at 50% after 1 month of employment and 50% after 9 months of employment, subject to the terms and conditions of the bonus agreement.

What kind of benefits do employees receive?

Employees receive a comprehensive benefits package, including medical, dental, vision, a 401(k) plan, stock grants, sales recognition programs, paid time off, parental leave, tuition assistance, and discounts on Verizon products and services.

What are the working hours for this position?

The scheduled weekly hours for this position are 40 hours.

Is previous experience necessary for this role?

Yes, candidates need to have one or more years of work experience and a high school diploma or GED.

Do Retail Sales Associates need to work evenings or weekends?

Yes, a willingness to work evenings, weekends, and holidays is required, with the schedule provided four weeks in advance.

What skills are preferred for this position?

Preferred skills include experience working in a commission-based environment, demonstrated sales experience, and customer service experience.

Will I need to take an assessment after applying?

Yes, you may be required to take an assessment, which takes about 20 minutes to complete.

Where will I be working in this role?

In this role, you will work onsite at a defined location(s).

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Verizon

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.