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Retail Sales Associate

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Gap Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Pleasant Prairie

AI generated summary

  • You must be a strong communicator, customer-focused, passionate about retail, a problem solver, adaptable to a flexible schedule, tech-savvy, and able to lift up to 30 lbs.
  • You will engage customers, drive sales, support store operations, maintain organization, handle customer interactions professionally, and promote loyalty programs.

Requirements

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

FAQs

What is the job title for this position?

The job title for this position is Retail Sales Associate.

What are the main responsibilities of a Retail Sales Associate at Gap?

The main responsibilities include engaging with customers, providing excellent customer service, promoting loyalty programs, driving sales through suggestive selling, and supporting various store operations.

Is customer service experience required for this role?

While previous customer service experience is preferred, a passion for retail and a customer-focused attitude are essential.

What qualifications do you look for in candidates?

Candidates should be good communicators, customer-focused, detail-oriented, problem solvers, flexible with scheduling, and able to utilize retail technology.

What is the work environment like at Gap?

The work environment is fast-paced, collaborative, and focused on delivering an exceptional experience for customers while maintaining a positive and respectful atmosphere among employees.

What are the typical working hours for this position?

Working hours can vary, as employees must be flexible to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.

What benefits are offered to Gap employees?

Benefits include a merchandise discount, competitive Paid Time Off plans, paid volunteer hours, a 401(k) plan with company matching, employee stock purchase plans, and medical, dental, vision, and life insurance for eligible employees.

Does Gap offer opportunities for career advancement?

Yes, Gap is committed to recruiting, hiring, training, and promoting qualified individuals, providing opportunities for career advancement within the company.

Is Gap an equal-opportunity employer?

Yes, Gap Inc. is an equal-opportunity employer and is dedicated to creating a diverse and inclusive environment, free from harassment and discrimination.

What is the dress code for employees?

Employees are expected to dress in a way that reflects Gap's brand and maintains a neat, clean, and organized appearance.

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Gap Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.