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Retail Sales Associate: Cerritos Mall

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Lovisa Pty Ltd

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Sales & Business Development
  • Cerritos

AI generated summary

  • You need a high school diploma, retail experience, strong communication skills, flexibility for varied hours, physical stamina, and basic math skills with attention to detail.
  • You will provide excellent customer service, process transactions, maintain store appearance, manage inventory, support daily operations, and drive sales while embodying brand values.

Requirements

  • High school diploma or equivalent
  • Previous retail experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Genuine passion for retail and fashion
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
  • Basic math skills and attention to detail

Responsibilities

  • Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
  • Process transactions accurately using our Point of Sale (POS) system
  • Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
  • Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
  • Support Store Manager with daily operations, reports, and special projects
  • Build deep product knowledge to effectively communicate features and benefits to customers
  • Drive sales through suggestive selling and creating genuine connections with customers
  • Embody our brand values and serve as a brand ambassador both in-store and in the community

FAQs

What is the primary role of a Retail Sales Associate at Cerritos Mall?

The primary role of a Retail Sales Associate at Cerritos Mall is to provide exceptional customer service, support store operations, and maintain high visual merchandising standards.

What are the key responsibilities of a Retail Sales Associate?

Key responsibilities include delivering outstanding customer service, processing transactions using the POS system, maintaining store appearance, executing stocking tasks, supporting the Store Manager, building product knowledge, driving sales through suggestive selling, and embodying brand values.

What qualifications are required for this position?

The position requires a high school diploma or equivalent, previous retail experience (preferred), strong communication and interpersonal skills, a genuine passion for retail and fashion, flexible availability, and the physical ability to stand for extended periods and lift up to 25 lbs.

What kind of work schedule is expected from a Retail Sales Associate?

A Retail Sales Associate should have flexible availability, including evenings, weekends, and holidays.

Is prior retail experience necessary for this role?

While previous retail experience is preferred, it is not strictly necessary; however, having a genuine passion for retail is important.

What type of training will be provided for new hires?

Training for new hires typically includes product knowledge, customer service techniques, and operational protocols to ensure they can effectively serve customers and support store activities.

What personal attributes are important for success in this position?

Important personal attributes include being customer-focused, energetic, adaptable to a fast-paced environment, and possessing strong communication and interpersonal skills.

Are there physical requirements for the Retail Sales Associate role?

Yes, candidates should have the physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store.

How does a Retail Sales Associate contribute to the store's sales goals?

A Retail Sales Associate contributes by driving sales through suggestive selling, building genuine connections with customers, and embodying the brand values to create a positive shopping experience.

Is this position full-time or part-time?

The job listing does not specify, but flexible availability indicates that both full-time and part-time opportunities may be available.

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Lovisa Pty Ltd

Bringing brilliantly affordable fashion jewellery to the world

Retail & Consumer Goods
Industry
5001-10,000
Employees
2010
Founded Year

Mission & Purpose

Lovisa is a UK-based jewellery retailer specialising in affordable, on-trend accessories. Their ultimate mission is to bring the latest fashion trends to customers through a diverse and constantly updated range of jewellery and accessories. Lovisa aims to empower individuals to express their unique style and enhance their personal fashion with high-quality, stylish pieces that are accessible to everyone.