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Retail Sales Associate - Del Amo Fashion Center

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Gap Inc.

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Torrance

AI generated summary

  • You must be a skilled communicator, problem solver, and learn quickly to succeed as a Retail Sales Associate at Gap Inc. Courteous customer interactions and a focus on continuous improvement are key.
  • You will be expected to provide a premium customer experience, assist customers efficiently, offer style suggestions, promote loyalty programs, leverage omni channel offerings, support sales floor processes, and be responsive to requests.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Del Amo Fashion Center?

The main responsibilities include providing excellent customer service, being an expert in products, educating and informing customers, promoting store events and promotions, executing operational processes, and building brand loyalty.

What is the goal of a Retail Sales Associate at Del Amo Fashion Center?

The goal is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and provide an exceptional shopping experience.

How should a Retail Sales Associate at Del Amo Fashion Center engage with customers?

Retail Sales Associates should engage with customers by providing excellent customer service, offering information on current merchandise assortment, promoting store events and promotions, and inspiring and outfitting customers.

What skills are important for a Retail Sales Associate at Del Amo Fashion Center?

Important skills include excellent customer service, product expertise, communication abilities, knowledge of store promotions and events, and efficient execution of operational processes.

Gap Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.