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Retail Sales Associate - Florida - Orlando

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Gap Inc.

May 20, 2024

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Orlando

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate in Orlando, Florida?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert on products, educating and informing customers, promoting store events and promotions, executing operational processes efficiently, and building brand loyalty.

What skills are required to be successful in this role?

To be successful in this role, you should have excellent customer service skills, product knowledge, the ability to effectively communicate with customers, a strong work ethic, and the ability to work efficiently in a fast-paced environment.

How important is building brand loyalty in this position?

Building brand loyalty is a key aspect of this position as it encourages repeat customers and helps to create a positive shopping experience.

What is the goal of bringing the brand to life for customers?

The goal of bringing the brand to life for customers is to create a memorable and positive shopping experience, increase brand awareness, and build customer loyalty.

How can a Retail Sales Associate be productive in this role?

A Retail Sales Associate can be productive in this role by being proactive, organized, prioritizing tasks effectively, and consistently providing excellent customer service.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.

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