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Retail Sales Associate - Grove At Farmers Mkt

May 22

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Los Angeles

Requirements

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Grove At Farmers Mkt?

The main responsibilities include providing excellent customer service, educating customers on products, informing them about store promotions and events, executing operational processes efficiently, and building brand loyalty.

What skills are required to be successful in this role?

To be successful in this role, you should have strong communication skills, be knowledgeable about the products, have a passion for customer service, be able to multitask, and have a positive attitude.

How should a Retail Sales Associate engage with customers?

A Retail Sales Associate should engage with customers by providing helpful and friendly service, offering information on products, promoting store events and promotions, and striving to meet the customer's needs.

How can a Retail Sales Associate build brand loyalty with customers?

A Retail Sales Associate can build brand loyalty with customers by providing excellent customer service, demonstrating product knowledge, consistently meeting customer needs, and creating a positive shopping experience.

How can a Retail Sales Associate effectively execute operational processes?

A Retail Sales Associate can effectively execute operational processes by following store procedures, staying organized, managing time efficiently, and communicating with team members to ensure tasks are completed accurately and on time.

Gap Inc.

Retail & Consumer Goods

Industry

10,001+

Employees

1969

Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.