Retail Sales Associate - Mall At Bay Plaza

Gap Inc.

May 21, 2024

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
New York

Requirements

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

FAQs

What will my main responsibilities be as a Retail Sales Associate at Mall At Bay Plaza?

Your main responsibilities will include engaging and connecting with customers, providing excellent customer service, being an expert on our products, educating customers on merchandise assortment and promotions, and executing operational processes efficiently.

How important is customer service in this role?

Customer service is a vital part of this role as you will be responsible for creating a positive shopping experience, building brand loyalty, and ensuring customer satisfaction.

Will I be expected to meet sales goals?

Yes, you will be expected to meet sales goals by effectively engaging with customers, promoting products, and driving sales through excellent customer service.

How will I stay updated on current merchandise assortment and store promotions?

You will receive training and information on current merchandise assortment and store promotions, as well as ongoing updates from the management team.

What are some ways I can build brand loyalty with customers?

You can build brand loyalty with customers by providing exceptional customer service, offering personalized recommendations, demonstrating product knowledge, and creating a positive shopping experience.

Gap Inc.

Retail & Consumer Goods

Industry

10,001+

Employees

1969

Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.