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Retail Sales Associate - Ridge Hill

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Gap Inc.

May 22, 2024

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • New York

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the primary responsibilities of a Retail Sales Associate at Ridge Hill?

The primary responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and informing customers, promoting store events and promotions, and executing operational processes effectively.

What is the goal of a Retail Sales Associate at Ridge Hill?

The goal is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and provide exceptional customer service.

What skills are required for this position?

Strong communication skills, product knowledge, customer service skills, ability to engage with customers, attention to detail, and the ability to work efficiently and effectively are key skills required for this position.

How does a Retail Sales Associate at Ridge Hill interact with customers?

Retail Sales Associates interact with customers by providing information on merchandise assortment, promotions, and events. They also educate, inspire, and outfit customers by using their product expertise.

What is the importance of building brand loyalty in this role?

Building brand loyalty is important as it helps retain customers, increase sales, and create a positive brand image. Retail Sales Associates play a crucial role in building brand loyalty by providing excellent customer service and showcasing the brand's products effectively.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.

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