FAQs
What are the working hours for the Retail Sales Consultant position?
The working hours for this part-time position are from Monday to Thursday, 10 AM to 3 PM.
Is previous retail experience required for this role?
No, previous retail, cash-handling, and/or banking experience is desirable but not essential for this role.
What kind of training will be provided?
Comprehensive training will be conducted by specialized trainers to help you succeed in your role.
What is the primary responsibility of a Retail Sales Consultant at Travelex?
The primary responsibility is to deliver excellence in customer service, promote Travelex's travel money products, and exceed customer expectations while managing the store’s operations.
What qualities are important for this position?
Important qualities include a passion for travel, a positive can-do attitude, excellent communication skills, attention to detail, and the ability to work both independently and as part of a team.
Does Travelex offer any benefits to its employees?
Yes, Travelex offers ongoing benefits such as Paid Parental leave, health and well-being programs, and access to a social club, among others.
What are KPIs and how do they relate to this role?
KPIs, or Key Performance Indicators, are measurable values that demonstrate how effectively a Retail Sales Consultant is achieving their sales and customer service goals.
How important is social media engagement for this role?
Embracing a digital mindset and engaging with customers via social media platforms like Google reviews, Facebook, and Instagram is important for promoting our products and enhancing customer relationships.
Will I have opportunities for career advancement at Travelex?
Yes, Travelex provides development opportunities that will enable you to thrive and advance your career within the company.
What is the company culture like at Travelex?
Travelex fosters a positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive of all employees.