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Retail Sales Consultant

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Perth
  • Quick Apply

AI generated summary

  • You need a passion for travel, strong communication skills, attention to detail, and the ability to work independently or in a team. Retail or cash-handling experience is a plus.
  • You will deliver excellent customer service, maximize sales, engage on social media, monitor stock levels, and ensure compliance with company policies and legal requirements.

Requirements

  • Passion for Travel and positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as a member of a team
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable (but not essential)
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

Responsibilities

  • Deliver excellence in customer service and achieve individual KPIs/targets
  • Maximize sales and promote to all customers our Travelex product range
  • Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
  • Monitor stock levels and fully investigate overs and shorts (differences) and report
  • Comply with all company and location policy and procedures, including legal requirements

FAQs

What are the working hours for the Retail Sales Consultant position?

The working hours for this part-time position are from Monday to Thursday, 10 AM to 3 PM.

Is previous retail experience required for this role?

No, previous retail, cash-handling, and/or banking experience is desirable but not essential for this role.

What kind of training will be provided?

Comprehensive training will be conducted by specialized trainers to help you succeed in your role.

What is the primary responsibility of a Retail Sales Consultant at Travelex?

The primary responsibility is to deliver excellence in customer service, promote Travelex's travel money products, and exceed customer expectations while managing the store’s operations.

What qualities are important for this position?

Important qualities include a passion for travel, a positive can-do attitude, excellent communication skills, attention to detail, and the ability to work both independently and as part of a team.

Does Travelex offer any benefits to its employees?

Yes, Travelex offers ongoing benefits such as Paid Parental leave, health and well-being programs, and access to a social club, among others.

What are KPIs and how do they relate to this role?

KPIs, or Key Performance Indicators, are measurable values that demonstrate how effectively a Retail Sales Consultant is achieving their sales and customer service goals.

How important is social media engagement for this role?

Embracing a digital mindset and engaging with customers via social media platforms like Google reviews, Facebook, and Instagram is important for promoting our products and enhancing customer relationships.

Will I have opportunities for career advancement at Travelex?

Yes, Travelex provides development opportunities that will enable you to thrive and advance your career within the company.

What is the company culture like at Travelex?

Travelex fosters a positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive of all employees.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.