FAQs
What are the main responsibilities of a Retail Spa Therapist at John Lewis Newcastle - ESPA Retail?
The main responsibilities include assisting in the day to day running of the ESPA account, inspiring and educating customers on finding their Inner Calm, driving sales of treatments and products, growing awareness of the ESPA brand, conducting spa-therapy treatments on the sales floor and treatment rooms, and maintaining Company standards at the highest level.
What qualities are important for a Retail Spa Therapist in this role?
Important qualities include professionalism, honesty, customer enthusiasm, excellent personal presentation, strong communication skills, a passion for skincare and beauty, and a willingness to learn and grow in the role.
Will I be required to perform spa-therapy treatments on customers?
Yes, as a Retail Spa Therapist, you will be responsible for carrying out spa-therapy treatments on the sales floor and within treatment rooms.
How will I contribute to the ESPA business as a Retail Spa Therapist?
You will contribute to the ESPA business by driving sales of treatments and products, growing awareness of the ESPA brand through promotional activities, and providing exceptional customer service to inspire and educate customers.
What support will I receive as a Retail Spa Therapist at John Lewis Newcastle - ESPA Retail?
You will receive support from the manager and team on the shop floor, as well as ongoing training and development opportunities to enhance your skills and knowledge in spa therapy and skincare.