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Retail Supervisor

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Aramark

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Galway

AI generated summary

  • You must have experience in restaurant operations, customer service, team management, compliance with health regulations, cash handling, and supporting a manager while motivating staff.
  • You will oversee restaurant operations, ensure customer satisfaction, manage team performance, maintain health and safety standards, and handle financial procedures and stock control.

Requirements

  • Coordinate daily Front of the House and Back of the House restaurant operations for UHG in the absence of the Retail Manager.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Regularly review product quality and work within Aramark's Monthly “Innovate” programs.
  • Organize and supervise shifts.
  • Supporting Retail Manager daily.
  • Day-to-day running of the floor management.
  • Assist the Deli Supervisor in the Management of all the HACCP Records.
  • Engage with Aramark monthly promotional specials.
  • Ensure compliance with Aramark financial regulations.
  • Monitoring and controlling stock levels. Ensuring correct stock rotation procedures are followed.
  • Ensure health and safety procedures are adhered to in the restaurant in line with Aramark Policy.
  • Organizing, leading, and motivating the restaurant team.
  • Train and manage all Restaurant personnel and supervise/coordinate all related floor activities, demonstrating a can-do attitude.
  • Providing timely and constructive feedback to all employees.
  • Ensure all Aramark policies and procedures are followed.
  • To maintain excellent working relationships with customers, clients, and the team.
  • Responsible for cashing up/opening tills following Aramark’s Strick financial procedures.
  • Any other reasonable duties as requested by the line Manager.
  • Previous experience essential.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations for UHG in the absence of the Retail Manager.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Regularly review product quality and work within Aramark's Monthly “Innovate” programs.
  • Organize and supervise shifts.
  • Supporting Retail Manager daily.
  • Day-to-day running of the floor management.
  • Assist the Deli Supervisor in the Management of all the HACCP Records.
  • Engage with Aramark monthly promotional specials.
  • Ensure compliance with Aramark financial regulations.
  • Monitoring and controlling stock levels. Ensuring correct stock rotation procedures are followed.
  • Ensure health and safety procedures are adhered to in the restaurant in line with Aramark Policy.
  • Organizing, leading, and motivating the restaurant team.
  • Train and manage all Restaurant personnel and supervise/coordinate all related floor activities, demonstrating a can-do attitude.
  • Providing timely and constructive feedback to all employees.
  • Ensure all Aramark policies and procedures are followed.
  • To maintain excellent working relationships with customers, clients, and the team.
  • Responsible for cashing up/opening tills following Aramark’s Strick financial procedures.
  • Any other reasonable duties as requested by the line Manager.

FAQs

What is the job title for this position?

The job title is Retail Supervisor.

Where will the Retail Supervisor be working?

The Retail Supervisor will be working at Galway University Hospital.

What days will the Retail Supervisor be required to work?

The Retail Supervisor will be required to work 5 days over 7.

What are the main responsibilities of the Retail Supervisor?

The main responsibilities include coordinating daily operations, delivering superior service, supervising shifts, managing HACCP records, engaging with promotional specials, ensuring compliance with financial regulations, and training staff.

Is previous experience required for this role?

Yes, previous experience is essential for this role.

What is Aramark’s mission in Northern Europe?

Aramark's mission is rooted in service and aims to do great things for each other, partners, communities, and the planet.

What is the focus of a career with Aramark?

The focus of a career with Aramark is to develop talents, fuel passions, and empower professional growth.

How does Aramark view equal opportunities?

Aramark Northern Europe is an equal opportunities employer, treating all applications in the strictest confidence.

What kind of financial procedures is the Retail Supervisor responsible for?

The Retail Supervisor is responsible for cashing up, opening tills, and ensuring compliance with Aramark's strict financial procedures.

Will the Retail Supervisor need to interact with customers?

Yes, maintaining excellent working relationships with customers, clients, and the team is part of the role's responsibilities.

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Aramark

Reach For Remarkable

Travel & Leisure
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

Aramark proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world with food, facilities, and uniform services. Because our culture is rooted in service, our employees strive to do great things for each other, our partners, our communities, and our planet.