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Retail Supervisor (30 hrs)

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Deichmann

25d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Wakefield

AI generated summary

  • You need retail experience, supervisory skills, strong communication, a positive attitude, stamina for a fast-paced environment, and flexibility to work 30 hours a week, including weekends.
  • You will lead the team, manage store operations, provide excellent customer service, ensure appealing merchandising, handle stock deliveries, and address customer queries and complaints.

Requirements

  • 30 hour contracts available
  • Immediately
  • If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
  • You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
  • You will have previous retail experience and ideally will have worked as a supervisor previously.
  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention to detail.
  • The ability to work both individually and as part of a diverse team.
  • The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).

Responsibilities

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close the store, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team, to achieve store sales targets and KPI’s.
  • Support team members as and when required.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.

FAQs

What is the job title for this position?

The job title is Retail Supervisor.

How many hours per week is the Retail Supervisor position?

The Retail Supervisor position is a part-time role contracted for 30 hours per week.

Where is the location of the job?

The job is located at G3 Teall Way, Trinity Walk, Wakefield WF1 1QS.

What is the salary for the Retail Supervisor role?

The salary for the Retail Supervisor role is up to £12.64 per hour, plus non-contractual hourly sales commission.

When does the job start?

The job is available to start immediately.

What are the key responsibilities of a Retail Supervisor?

Key responsibilities include leading and supervising the store team, providing excellent customer service, achieving store sales targets, processing stock deliveries, and handling customer queries and complaints.

What qualifications or experience are preferred for this role?

Previous retail experience is required, and prior supervisory experience is ideally preferred.

What characteristics are important for the ideal candidate?

Important characteristics include self-motivation, strong interpersonal skills, the ability to lead and motivate a team, a positive attitude, attention to detail, and the flexibility to work any day of the week.

Is this a permanent position?

Yes, this is a permanent part-time position.

How can I apply for the Retail Supervisor position?

You can apply for the position through the application link provided in the job advert or contact the Recruitment team at careers@deichmann.com for assistance.

Retail & Consumer Goods
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

Deichmann is a leading footwear retailer offering a wide range of stylish and affordable shoes for men, women, and children. Their mission is to provide high-quality footwear that combines fashion with comfort at accessible prices. Deichmann aims to make the latest trends available to everyone, ensuring customer satisfaction through excellent service and a diverse product range. The company is committed to sustainability and ethical practices, striving to create a positive impact on both customers and the environment.

Benefits

  • Product Discount

  • Generous Annual Leave

  • Pension

  • Annual Bonuses for Store Managers

  • Sales Commission for Store Teams

  • Awards & Recognition

  • Team Incentives

  • Childcare Vouchers