FAQs
What is the main responsibility of a Custom Framing Designer at Michaels?
The main responsibility is to build customer relationships while creating memorable framing solutions for their art, ensuring orders are completed with a high degree of quality and on time.
What skills are required for this position?
Basic computer skills and measuring skills are required, along with the ability to operate framing equipment and a glass cutter.
Is previous retail experience necessary for this job?
While retail experience is preferred, it is not strictly necessary; however, experience in selling products and/or services to customers is advantageous.
What physical requirements are there for this job?
Employees must be able to perform regular bending, lifting, carrying, reaching, stretching, remain standing for long periods, lift heavy boxes and frames, and access high shelves using ladders or similar equipment.
What type of work environment can I expect?
The work environment is a public retail store setting, mostly climate-controlled, with some areas that may not be, including stock rooms. There may also be some outdoor work involved, and work hours will include nights, weekends, and early mornings.
Are there any specific safety procedures to follow?
Yes, team members are required to support shrink and safety programs, adhere to Standard Operating Procedures (SOPs), and ensure compliance with applicable laws and requirements.
How do I get assistance if I need help performing job functions?
If you need help performing job functions, you should contact your supervisor to engage in the interactive process and find reasonable accommodations.
What is the company culture like at Michaels?
Michaels promotes a culture of innovation and teamwork, focusing on supporting team members and makers while fostering a positive and respectful environment.
How should I handle customer interactions?
Team members should interact with customers in an accepting and respectful manner, remain positive, and provide friendly customer service to help them find what they are looking for.
Where can I find information about employee benefits?
A comprehensive list of benefits can be found by visiting the Michaels Benefits page.