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Retail Travel Advisor - Bristol

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TUI

Apr 22

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • £23.6K
  • London

Requirements

  • Excellent customer service skills
  • Strong commitment to achieve targets and overcome challenges
  • Team player who engages and collaborates at all times with customers and colleagues
  • An organised individual who takes pride in their work and responsibility of their own development
  • Ability to use initiative to proactively spot and resolve potential problems
  • Passion to work within tourism, although travel experience is not essential
  • Confidence to handle multiple currencies and administrative tasks whilst complying with procedures
  • Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance.

Responsibilities

  • Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
  • Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
  • If things don’t go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
  • You’ll embrace change and rise to the challenges of a customer focussed role
  • Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it ‘Smashing your Targets’

FAQs

What will be my role as a Retail Travel Advisor in Bristol?

As a Retail Travel Advisor in Bristol, you will be responsible for recommending and selling holidays, Cruise, UK Breaks, and additional products to customers. You will become a destination expert and create unforgettable holiday experiences for our clients.

Where will I be working as a Retail Travel Advisor in Bristol?

You will be working at the TUI shop in Bristol, helping customers with their holiday needs and providing them with excellent customer service.

What skills and qualifications are required for this role as a Retail Travel Advisor in Bristol?

To be successful in this position, you should have strong communication skills, a passion for travel, and the ability to create memorable experiences for customers. Previous experience in sales or customer service would be beneficial.

How will I be trained to become a destination expert as a Retail Travel Advisor in Bristol?

We will provide you with comprehensive training to become a destination expert, including guidance on recommending and selling holidays, Cruise, UK Breaks, and additional products. You will have the opportunity to learn about different destinations and travel options.

How can I make a difference as a Retail Travel Advisor in Bristol?

By putting customers at the heart of our business and creating unforgettable holiday experiences, you can make a significant impact on our company's reputation and customer satisfaction. Your recommendations and exceptional service will make us the best-loved holiday company in Bristol.

TUI

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days