Logo of Huzzle


Retail Travel Advisor - Cardiff

Logo of TUI


25d ago

💼 Graduate Job


🤑 £10K

AI generated summary

  • You need excellent customer service skills, a commitment to achieving targets, be a team player, organized, and proactive in problem-solving. Passion for tourism, flexibility to work shifts including evenings & weekends, and confidence in handling currencies and administrative tasks.
  • You will inspire, respect, and have fun with customers while using technology to enhance their holiday experience. Resolve issues, embrace change, and exceed sales goals daily.

Graduate Job

Hospitality & RetailCardiff


  • Joining the TUI Retail Team as a Travel Advisor at our Birmingham New St shop, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. 


  • Excellent customer service skills
  • Strong commitment to achieve targets and overcome challenges
  • Team player who engages and collaborates at all times with customers and colleagues
  • An organised individual who takes pride in their work and responsibility of their own development
  • Ability to use initiative to proactively spot and resolve potential problems
  • Passion to work within tourism, although travel experience is not essential
  • Confidence to handle multiple currencies and administrative tasks whilst complying with procedures
  • Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance.

Area of Responsibilities

Hospitality & Retail


  • Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
  • Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
  • If things don’t go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
  • You’ll embrace change and rise to the challenges of a customer focussed role
  • Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it ‘Smashing your Targets’


Work type

Part time

Work mode





10048 GBP