FAQs
What is the role of a Retail Team Member at BoyleSports?
A Retail Team Member is the first point of contact for customers in-store and assists the Shop Manager and team with the daily operations, including accepting bets, processing transactions, and maintaining high shop standards.
What qualifications are required for this position?
Applicants must be over the age of 18, possess a drive for creating customer relationships, have a strong eye for detail, and strong communication skills. Flexibility to work 7 days a week is also required.
Are there opportunities for career progression?
Yes, there are two primary routes for progression: promoting to a Trainee Assistant Manager and developing into management roles, or becoming a product expert and advancing into other roles within the company’s various departments.
What are the working hours for this job?
The business operates 7 days a week, and flexibility in working hours is required for this position.
What kind of training is provided for new employees?
Training is delivered on the job with support from the training and development team, allowing staff to build their knowledge and skills in sports and betting-related areas.
What benefits do employees receive?
Employees receive several benefits, including Life Assurance, a matched pension contribution up to 4%, a Bike-to-Work scheme, staff bonuses and incentives, an Employee Assistance Program, and various opportunities for career progression.
Is experience in retail required for this position?
While experience is beneficial, it is not explicitly required. What’s essential is a genuine enthusiasm for customer service and a willingness to learn.
Do we support part-time work?
Yes, we offer flexible work patterns suitable for both part-time and full-time employment.
What is the company’s policy on equal opportunities?
BoyleSports is an equal opportunities employer and welcomes applications from all suitably qualified persons.