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Revenue Operations Lead

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Canva

20d ago

  • Job
    Full-time
    Senior Level
  • Accounting & Tax
    Business, Operations & Strategy
  • Seattle
  • Quick Apply

AI generated summary

  • You should have a degree in Finance/Business, 7+ years in quote-to-cash, strong leadership, public company experience, subscription billing expertise, project management skills, and CRM proficiency.
  • You will lead a global team in optimizing the quote-to-cash process, support sales, manage Accounts Receivable, implement system enhancements, and ensure compliance and risk management.

Requirements

  • You have a Bachelor's degree in Finance, Accounting, Business Administration, or a related field. CPA is a plus.
  • You have at least 7 years of experience in quote-to-cash or a similar finance role with a passion for delivering exceptional customer service.
  • Strong leadership and team management skills with a proven track record of building and managing high-performing teams.
  • Public company experience with focus on internal controls (design, implementation and execution).
  • You have expertise in subscription billing processes, invoicing, and collections strategies.
  • You have experience in project management, system design and implementation.
  • You have exceptional communication and stakeholder management skills with the ability to effectively collaborate with cross functional teams to drive business process transformation and change management.
  • You are highly organized, and attention to detail, with a willingness to roll up your sleeves and delve deep into processes and systems.
  • Experience with CRM systems (Salesforce preferred).

Responsibilities

  • You will lead and mentor a global team of revenue operations specialists, fostering a collaborative and high-performing culture while championing a continuous improvement mindset.
  • Support the sales team, shared services group, and customers for Offline Revenue, ensuring a best-in-class quote-to-cash process, all while providing an excellent customer experience.
  • You'll identify opportunities for process optimization within the quote to cash process, implementing best practices to enhance efficiency and accuracy.
  • Assess existing systems to determine if current and future needs are met. Implement new features / enhancements to existing systems, or implement new automation as necessary to scale with the business.
  • Manage the evaluation, development, and documentation of QTC policies and procedures.
  • Manage Accounts Receivable balances ensuring accounting is in line with public company standards and ensure policies and procedures are in place to maintain healthy balances.
  • Work closely with the SOX lead and Accounting team to identify risks and establish key controls within the quote-to-cash cycle to ensure compliance and risk management.

FAQs

What is the location of the Revenue Operations Lead position?

The flagship office is located in Sydney, Australia, with additional operations in San Francisco, USA.

What is the main focus of the Revenue Operations team at Canva?

The main focus is to empower the world to design while ensuring a smooth quote-to-cash (QTC) experience that is frictionless, scalable, and customer-focused.

What qualifications are required for the Revenue Operations Lead position?

A Bachelor's degree in Finance, Accounting, Business Administration, or a related field is required, along with at least 7 years of experience in quote-to-cash or a similar finance role.

Is public company experience necessary for this role?

Yes, public company experience with a focus on internal controls (design, implementation, and execution) is required.

What type of team management skills are needed for this role?

Strong leadership and team management skills with a proven track record of building and managing high-performing teams are essential.

What systems or tools should candidates be familiar with?

Candidates should have experience with CRM systems, preferably Salesforce, and be knowledgeable about subscription billing processes, invoicing, and collections strategies.

Are there opportunities for process optimization in this role?

Yes, the role involves identifying opportunities for process optimization within the quote-to-cash process and implementing best practices to enhance efficiency and accuracy.

What does the compensation package include?

The compensation package includes a target salary range of $177,000 - $233,000, equity packages, health benefit plans, a 401(k) retirement plan with company contribution, and other benefits.

How does Canva approach diversity in its hiring process?

Canva values fairness and celebrates all types of skills and backgrounds, encouraging applicants who may not feel their skills match the listed requirements to still apply.

Will interviews for this position be conducted in person?

No, interviews will be conducted virtually.

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Canva

Design anything. Publish anywhere.

Technology
Industry
1001-5000
Employees
2012
Founded Year

Mission & Purpose

We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful on Canva on any device, from anywhere in the world. Since our launch in 2013, we’ve had the crazy big goal of making design accessible to everyone. We were founded on the belief that people shouldn't need to understand complex software to unlock their creativity. We’re leveling the playing field and democratizing access to design and visual communication by empowering 100% of the world to communicate in a way that was once limited to the 1%. We've always had a deeper mission surrounding Canva — which we talk about as our 'simple' two-step plan: to build one of the world’s most valuable companies, and to do the most good we possibly can. We're committed to our core value of Being a Force for Good, so as the value of our company grows, so too does our ability to have a positive impact on the world.

Benefits

  • Flexible Work

    Flexible work arrangements, with the opportunity to come together for connection, community and impact.

  • Parental Leave

    Generous parental leave entitlements that put every family at the heart of the experience.

  • Vibe & Thrive

    An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development - because you know what you need to Vibe and Thrive better than anyone.

  • Force for Good

    A focus on being a Force For Good, with community initiatives and programs, and sustainable practices, including carbon-neutral operations.

  • Epic recharge

    Celebrate 5 years at Canva with a month off and a budget to support your epic recharge.

  • Flexible Leave

    An additional 5 days of paid leave to support our team to balance their work and life commitments.

  • Equity Packages

    Equity packages for you to truly be a part of the Canva journey.