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RN - Emergency Transfer Center

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Orlando Health

2mo ago

  • Job
    Full-time
    Junior Level
  • Healthcare
  • Orlando

AI generated summary

  • You must be a nursing graduate with a valid Florida RN license, BLS certification, 1+ year experience, and ACLS, PALS, NRP, or TNCC certifications as needed for specific areas.
  • You will coordinate emergency transfer operations, triage requests, collaborate with healthcare teams, document plans, ensure patient safety, and maintain communication and professionalism on duty.

Requirements

  • Graduate of an approved school of nursing.
  • Meets all mandatory, developmental, and performance competency requirements for Orlando Health and unit/department.
  • Maintains current State of Florida RN license or valid eNLC multistate RN license.
  • Maintains current BLS/Healthcare Provider certification.
  • ACLS, NRP, PALS, TNCC are required for certain areas. NRP required for Neonatal Intensive care Unit (NICU).
  • 1+ year experience required.

Responsibilities

  • Answers incoming requests for service and coordinates operations for the Emergency Transfer Center utilizing multiple telephones, computers, and other technology/software as required.
  • Facilitates all requests for physician acceptance to Orlando Health hospitals via the Emergency Transfer Center (ETC).
  • Triages and performs multiple critical tasks in a stressful environment calmly and collectively and completes tasks in a timely manner. Functions as a team member in all respects of the Air Care Team and ETC Team.
  • Identifies and prioritizes information to take immediate and decisive evidence-based, patient focused action.
  • Documents all plan of care advised of physicians on conference call.
  • Demonstrates critical knowledge, skills and judgement to care for patients requiring complex assessment and therapies, high intensity interventions, and concluding what Physician specialty is needed for care of patient.
  • Utilizes policies, procedures and algorithms to facilitate critical thinking required to transfer and transport patients.
  • Collaborates with ANOM, and NOM, as needed, to receive proper clinical support to ensure safe and timely transport and transfer of patients.
  • Pushing and pulling of images via Powershare Application.
  • Screening all transfer cases regarding transportation.
  • Q2 Hour follow up on all transfer requests, Pending and Accepted.
  • Facilitates all outbound transfers to Non-OH facilities and providing clinical information.
  • Triages OH Ground transport requests to advise on order of Priority.
  • Performs escalation process for transfer requests to the appropriate individuals.
  • Gathers updates on all level of care bed availability.
  • Serves as a preceptor to newly onboarded staff.
  • Collaborates with physicians and healthcare team to facilitate transfer and transport requests.
  • Maintains a safe and clean environment.
  • Demonstrates competency in unit specific tasks and skills as defined by unit specific competency list.
  • Communicate appropriate information regarding aspects of the mission to fellow team members for effective decision making.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Adheres to department policies and uniform standards.
  • Maintains a high level of professional communication and respect while on duty.
  • Maintains compliance with all Orlando Health policies and procedures.

FAQs

What are the working hours for the RN position in the Emergency Transfer Center?

The working hours for this position are from 7pm to 7am, which means it is a night shift role.

What education is required for this RN position?

Candidates must be graduates of an approved school of nursing.

Is previous experience required for this RN role?

Yes, at least 1 year of experience is required for this position.

What types of licensure and certifications are needed for this position?

A current State of Florida RN license or valid eNLC multistate RN license is required. Additionally, current BLS/Healthcare Provider certification is necessary, along with ACLS, NRP, PALS, and TNCC certifications for certain areas.

What are the primary responsibilities of this RN role in the Emergency Transfer Center?

Key responsibilities include answering requests for service, triaging cases, documenting plans of care, facilitating transfers, collaborating with healthcare teams, and maintaining a safe environment.

Will I have to work with technology in this position?

Yes, you will need to utilize multiple telephones, computers, and software to coordinate operations in the Emergency Transfer Center.

Is there an opportunity to mentor new staff in this position?

Yes, you will serve as a preceptor to newly onboarded staff.

What is the expected patient-to-caregiver ratio in the Emergency Transfer Center?

The Emergency Transfer Center has a lower caregiver-to-patient ratio, requiring highly trained team members with advanced skills.

How does the role involve patient transport?

You will triage transport requests, collaborate with healthcare teams, facilitate transfers, and ensure safe transport of patients.

What is the process for handling transfer requests?

You will manage incoming requests, prioritize them based on urgency, and follow up on all transfer requests every two hours.

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Orlando Health

A trusted leader inspiring hope through the advancement of health.

Science & Healthcare
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Orlando Health is a not-for-profit healthcare organization with $7.6 billion of assets under management that serves the southeastern United States. Headquartered in Orlando, Florida, the system was founded more than 100 years ago.