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SAINT LAURENT Senior Client Advisor Miami Design District

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Kering

Aug 1

Applications are closed

  • Job
    Full-time
    Senior (5-8 years)
  • Miami

Requirements

  • A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Have personal taste and passion for the fashion culture, likes to create personalized looks
  • Have a natural business mindset and an entrepreneurial spirit
  • Open-minded and looking for a company valuing audacity and authenticity
  • Strong team centric attitude to achieve common goals
  • At ease with using tools and applications; learns fast with new technologies
  • Motivation to work in a fast-paced environment, able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language
  • Embrace change and see it as an opportunity to grow and develop

Responsibilities

  • - Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.
  • - Train new client advisors and provide ongoing training and development for existing team members.
  • - Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
  • - Provide an outstanding client and after-sale service to all visitors and clients.
  • - Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests.
  • - Cultivate a robust client portfolio to secure a proactive and growing business.
  • - Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
  • - Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture.
  • - Show a transparent and genuine attitude with the client and create a unique connection with them.
  • - Communicate in a professional and authentic way, with clients and colleagues.
  • - Effectively use all the available tools to optimize business opportunities.
  • - Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit.
  • - Upholds and adheres to all company policies and operational procedures.

FAQs

What is the main responsibility of a Senior Client Advisor at Saint Laurent?

The main responsibility of a Senior Client Advisor at Saint Laurent is to oversee the client advisor team, support the store leadership, and actively contribute to achieving store sales and key performance indicators while providing a unique and memorable client experience.

What type of experience is preferred for applicants?

A preferred professional experience in providing high-quality service focused on client expectations, particularly in fashion and accessory retail, customer service, or luxury hospitality is required.

Is there any training provided for new hires?

Yes, the Senior Client Advisor is responsible for training new client advisors and providing ongoing training and development for existing team members.

What qualities are essential for a candidate applying for this position?

Essential qualities include strong leadership and management skills, a passion for fashion culture, an entrepreneurial spirit, excellent communication skills, and the ability to motivate and inspire a team.

What type of work environment can employees expect?

Employees can expect a positive work environment that encourages teamwork, creativity, and collaboration.

What is the schedule for this position?

The schedule for this position is full-time.

What are the company's values regarding diversity?

Saint Laurent is committed to building a diverse workforce and believes that diversity in all its forms enhances the workplace and opens opportunities for individuals to express their talent collectively.

When is the start date for this position?

The start date for this position is September 30, 2024.

What tools will be available to the Senior Client Advisor for optimizing business opportunities?

The Senior Client Advisor will have access to all available tools and applications to effectively identify and optimize business opportunities.

Does Saint Laurent have a policy regarding equal opportunity employment?

Yes, as an Equal Opportunity Employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.

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Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.