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Sales Account Representative, Inbound Sales, US Selling Partner Recruitment & Success

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Amazon

3d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Seattle
    Remote

AI generated summary

  • You need a BA/BS or 4+ years in sales support, 2+ years meeting sales goals, Salesforce experience, data analysis skills, and knowledge of eCommerce and online marketing tactics.
  • You will onboard new Selling Partners, manage the sales cycle, provide tailored coaching, engage with a pipeline via phone and email, and prioritize projects to enhance customer experience.

Requirements

  • BA/BS degree or equivalent experience (Equivalent being 4+ years sales support or sales operations experience in e-commerce, SaaS, cloud or a related industry)
  • 2+ years of sales support or sales operations experience meeting goals using a solutions-focused approach
  • Experience documenting client interactions in Salesforce or another CRM
  • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
  • English Fluency (written and verbal)
  • 5+ years’ sales support of sales operations experience
  • Experience prospecting, qualifying, and cold-calling companies
  • Advanced Salesforce.com experience including the development of dashboards and reports
  • Working knowledge of eCommerce business models, online marketing tactics, direct competitive landscape and the key value-added, differentiators within Amazon’s offerings

Responsibilities

  • Are you eager to make a transformative impact driving business development for our Selling Partners (SPs)? Sales of products by 3rd party SPs on Amazon’s store have a robust representation and our New Seller Success business is growing fast. Our inbound sales team supports all new US domestic Sellers across all product categories, driving annual profits through Selling Partner recruitment and guided product adoption.
  • Our expanding team is looking for Sales Account Representatives (ARs) to onboard and develop new SPs. We support their growth and advancement through tailored coaching as they launch and develop their strategy for selling and growing their footprint in the US Amazon Store.
  • This role is for candidates who are passionate about a career in sales and account management, and leveraging a consultative approach to uncover key growth opportunities. This role provides ARs the opportunity to manage the sales cycle, end-to-end, for our SPs, giving ARs the opportunity to work with strategic Brand Owners, Retailers and Resellers throughout their first year selling in our Store.
  • A successful AR is an effective listener, communicator and a problem solver who thrives in a fast-paced, dynamic environment. They are curious, and have a passion for learning about the evolving landscape of selling on Amazon. The ability to efficiently manage a high-volume book of business is imperative, as ARs are encouraged to prioritize multiple projects and goals to improve the customer experience.
  • ARs engage with a substantial pipeline of SPs via phone and email. As an AR, you must be comfortable overcoming obstacles while you are pitching Amazon’s various programs to our SPs. This is an exciting opportunity to learn about our solutions and how they drive the overall Amazon business.
  • About the team
  • The New Seller Success organization is a team of sales, business and technical professionals who are passionate about helping businesses thrive and creating great experiences for our customers. We build awareness of our Stores as well as a suite of SP services including Fulfillment by Amazon (FBA) and programs that include product advertising, brand-building and more. We work hand-in-hand with our SPs to help them effectively establish their presence in our Store, grow their selection and increase their revenue. Our sales team is dedicated to supporting new team members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a well-rounded professional and enable them to take on more complex tasks and roles in the future.

FAQs

What qualifications are required for the Sales Account Representative position?

A BA/BS degree or equivalent experience (4+ years in sales support or sales operations in e-commerce, SaaS, cloud, or a related industry), along with 2+ years of relevant experience, is required.

What is the primary responsibility of a Sales Account Representative?

The primary responsibility is to onboard and develop new Selling Partners (SPs) by managing the sales cycle from end-to-end and providing tailored coaching to help them grow their presence in the US Amazon Store.

Is there a specific software experience required for this role?

Yes, experience in documenting client interactions in Salesforce or another CRM is required, along with proficiency in data analysis, reporting, and forecasting.

How does the Sales Account Representative engage with potential clients?

ARs engage with a substantial pipeline of SPs via phone and email, pitching Amazon's various programs and addressing any obstacles that may arise.

What qualities are important for success in this role?

Successful ARs should be effective listeners, communicators, problem solvers, and possess a passion for learning about selling on Amazon, all while thriving in a fast-paced and dynamic environment.

Is previous experience in e-commerce necessary for this position?

While not explicitly required, working knowledge of eCommerce business models and online marketing tactics is beneficial for understanding the competitive landscape and Amazon’s offerings.

What kind of support does the Sales team provide to new members?

The sales team is dedicated to supporting new members through mentorship, knowledge sharing, and assigning projects that aid in their professional development.

What is the compensation range for this position?

The base pay ranges from $43,300/year in the lowest geographic market to $92,600/year in the highest geographic market, depending on various factors including location, knowledge, skills, and experience.

Does Amazon offer benefits for this position?

Yes, Amazon provides a full range of medical, financial, and other benefits as part of a total compensation package.

Is the application process inclusive for individuals with disabilities?

Yes, Amazon is committed to inclusion and offers workplace accommodations or adjustments during the application and hiring process for individuals with disabilities.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.