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Sales Advisor - Nottingham

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Nottingham

AI generated summary

  • You must have a strong retail sales or customer service background, be dedicated to providing superb shopping experiences, be passionate, resourceful, and committed to optimizing sales and customer loyalty. Join our team for an exciting opportunity in retail sales.
  • You will provide exceptional customer service, address product inquiries, process mail orders promptly, and build customer loyalty through data capture.

Requirements

  • With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
  • We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks.
  • If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.

Responsibilities

  • Provide excellent customer service and surpassing customer expectations at every opportunity;
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;
  • Ensure that all customers’ mail orders are completed efficiently and on time;
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

FAQs

What experience do I need to have to be a successful Sales Advisor at The White Company in Nottingham?

To be successful in this role, you should have a strong background in retail sales or customer service. It is important to be able to provide excellent customer service, identify customer needs, and answer product-related questions.

What benefits are offered to Sales Advisors at The White Company in Nottingham?

Sales Advisors at The White Company in Nottingham enjoy benefits such as a 50% discount on products, holiday entitlement, a Volunteer Day with a charity of your choice, a discretionary bonus scheme, access to the Perk Place Benefits Platform, automatic enrolment into a Group Personal Pension scheme, access to the Wagestream Money Management app, life assurance, and social events throughout the year.

What is The White Company's commitment to Equality, Diversity, and Inclusion?

The White Company is committed to creating an inclusive culture that welcomes and celebrates diversity. They are working to ensure that their environment is one where people can bring their authentic selves to work, where their contribution is valued, and where differences are respected, encouraged, and celebrated.

What is The White Company's commitment to sustainability?

The White Company is committed to building a sustainable legacy that will enable a brighter future for people and the planet. They believe that this commitment should be reflected in everything they do.

Retail & Consumer Goods
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.