FAQs
What are the working hours for the Sales Advisor position?
The Sales Advisor position is part-time and consists of 16 hours per week, with specific schedules for two weeks involving shifts from 12:00-16:00 and 16:00-18:00.
Is this position permanent or temporary?
The Sales Advisor position is temporary.
What is the main purpose of the Sales Advisor role?
The main purpose of the Sales Advisor role is to deliver an exceptional customer experience by serving and selling in-store and through all digital channels.
What customer service responsibilities does this role entail?
Responsibilities include creating an exceptional customer experience, prioritizing customers before tasks, maintaining product presentation, and getting involved in community initiatives.
What are the selling expectations for this position?
Sales Advisors are expected to sell confidently, understand customer needs, actively participate in store events to achieve selling targets, and create selling opportunities at all service points.
What is expected of Sales Advisors regarding store performance?
Sales Advisors should understand store business priorities, follow safe working practices, minimize losses, and seek opportunities to work efficiently and improve processes.
How should Sales Advisors collaborate with their team?
Sales Advisors should adapt and work flexibly across the store, support colleagues, own their personal development, and share knowledge and experience to promote team performance.
Are there any specific skills or qualities required for this role?
Successful candidates should possess excellent customer service skills, the ability to sell effectively, flexibility in working across different store areas, and a willingness to engage in personal and team development.