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Sales Assistant

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Wrexham

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Requirements

  • We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers:
  • Our sales assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
  • A natural ability to see the opportunity in achieving and over-achieving sales targets
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy

Responsibilities

  • Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
  • Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
  • Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
  • Assisting with product deliveries; unloading and storing in the correct spaces in store
  • Merchandising the store and maintaining high shop floor standards; taking pride in your environment
  • Operating the till system, handling financial transactions including returns and exchanges

FAQs

What is the hourly pay rate for the Sales Assistant position?

The position offers a highly competitive hourly rate of pay, although the specific amount is not stated in the job description.

Are there any additional financial incentives for this role?

Yes, there is eligibility for a sales assistant bonus scheme in addition to the competitive hourly pay.

What type of employee discount is provided?

Sales assistants enjoy a generous employee discount on Pandora products.

Is there a uniform policy for this position?

Yes, there is an annual jewellery uniform allowance provided, allowing employees to choose jewellery that expresses their individuality.

What qualities are you looking for in a successful candidate?

We are seeking passionate and motivated team players who can build rapport with customers, achieve sales targets, and thrive in a fast-paced retail environment.

What are the main responsibilities of the Sales Assistant?

Key responsibilities include achieving sales targets, providing exceptional customer service, sharing product knowledge, assisting with merchandising, operating the till, and maintaining high shop floor standards.

Does Pandora offer opportunities for career progression?

Yes, Pandora is committed to unforgettable career progression for its employees.

Are there any employee benefits beyond pay and discounts?

Yes, in addition to pay and discounts, employees have access to an online benefits platform with various retail, hospitality, and entertainment discounts, as well as parties, incentives, and gifts throughout the year.

Is experience in sales required for this position?

While previous experience is not explicitly mentioned, a natural ability to achieve sales targets and a passion for customer engagement are essential.

How does Pandora ensure a fair recruitment process?

Pandora's recruitment procedures are designed to be transparent and clear, ensuring that all candidates have equal opportunities to demonstrate their skills and competencies, free from bias or discrimination.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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