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Sales Assistant

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Ryman

7d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • London

AI generated summary

  • You must be looking to join our team, with the opportunity to develop your skills as a Sales Assistant working 6 hours per week. Exciting growth awaits!
  • You will represent Ryman and assist customers, handle complaints, meet sales targets, engage with customers, replenish stock, maintain store appearance, learn product knowledge, upsell, and ensure compliance with Health and Safety policies.

Requirements

  • Are you looking to join our set?
  • If so we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 6hours per week.

Responsibilities

  • Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
  • Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
  • Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
  • Carry out stock replenishment and when required maintain accuracy of our stock systems
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • Acquire a high level of product knowledge and continue to self-develop that knowledge
  • Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
  • Ensure compliance with all relevant Health and Safety policies

FAQs

What are the main responsibilities of a Sales Assistant at Ryman?

The main responsibilities of a Sales Assistant at Ryman include supporting the store management team, driving turnover and revenues, focusing on customer service, and acting as an ambassador for the Ryman brand.

What skills are required to be successful as a Sales Assistant at Ryman?

To be successful as a Sales Assistant at Ryman, you should have excellent customer service skills, strong communication abilities, a proactive attitude, and a willingness to work collaboratively with the store management team.

How can a Sales Assistant contribute to driving forward turnover and revenues at Ryman?

A Sales Assistant can contribute to driving forward turnover and revenues at Ryman by actively engaging with customers, suggesting products, upselling where possible, and creating a positive shopping experience that encourages repeat business.

What is the importance of customer service for a Sales Assistant at Ryman?

Customer service is crucial for a Sales Assistant at Ryman as it helps to build strong relationships with customers, enhance the overall shopping experience, and ultimately drive sales and revenue for the store.

How does a Sales Assistant at Ryman act as an ambassador for the brand?

A Sales Assistant at Ryman acts as an ambassador for the brand by embodying the values and ethos of the company, delivering excellent customer service, and promoting the Ryman brand through interactions with customers.

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.