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SALES ASSISTANT (10 hours, Trafford)

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MANGO

Oct 22

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Manchester
  • Quick Apply

AI generated summary

  • You need to be a vibrant, self-motivated team player with excellent communication skills, a proactive attitude, and ideally some fashion retail experience. Availability for evenings and weekends is essential.
  • You will greet customers, provide product knowledge, serve multiple clients, pursue sales targets, prioritize customer service, and maintain an attractive store image to maximize sales.

Requirements

  • 10 hours per week - over 2 days- evenings and weekends required
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.
  • Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position requires 10 hours per week, working over 2 days, specifically during evenings and weekends.

Is previous retail experience required for this role?

Previous experience in fashion retail is desirable but not mandatory.

What are the key responsibilities of a Sales Assistant at Mango?

Key responsibilities include welcoming customers, providing excellent customer service, maintaining store organization, and achieving sales targets.

What kind of environment can I expect while working at Mango?

You can expect a close, inspiring, and ambitious work environment as part of a leading company in the dynamic fashion industry.

Are there any employee benefits associated with this role?

Yes, benefits include discounts on all products, seasonal uniform, Employee Assistance Programme (EAP), and opportunities for constant development and learning.

What qualities are we looking for in a candidate?

We are looking for a self-motivated team player who is vibrant, outgoing, has excellent communication skills, a proactive attitude, and enthusiasm for customer service.

How will my performance be measured in this role?

Your performance will be measured based on your ability to achieve and exceed individual and team sales targets while providing exceptional customer service.

What type of training will be provided?

Employees will receive training that includes product knowledge and best practices for customer service, along with ongoing development opportunities.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.