FAQs
What is the role of a Sales Assistant at Mountain Warehouse?
The Sales Assistant is a key member of the store team, acting as the first point of contact for customers and responsible for creating a great shopping experience, replenishing the store, maintaining housekeeping and visual standards, sharing product knowledge, and being a Brand Ambassador.
What are the working hours for this Sales Assistant position?
The Sales Assistant position offers 16 hours of work per week, with flexible scheduling.
What qualities are desired in an applicant for this position?
We are looking for someone with a passion for selling and interacting with people, enthusiasm and a hands-on attitude, an eye for detail and high standards, excellent timekeeping, great people skills, and an interest in our products and services.
What benefits do Sales Assistants receive?
Benefits include a 50% employee discount across Mountain Warehouse and Animal, a monthly bonus, a twice-yearly uniform allowance, 20 days of annual leave plus bank holidays (pro-rata), an auto-enrolment pension scheme, an employee referral incentive, an employee assistance programme, a cycle-to-work scheme, opportunities for development and progression, access to an online learning portal, and a colleague hardship scheme.
What opportunities for advancement does the company provide?
The company values growth and development, with many team members starting in Sales Assistant roles and progressing to Supervisor positions and beyond. A new learning platform provides great tools for development.
Where can I find more information about the company and its products?
You can visit our website at www.mountainwarehouse.com to learn more about our fantastic own-brand products, newly launched brands like Animal, and our efforts towards sustainability.
What does it mean to be a Brand Ambassador?
Being a Brand Ambassador means representing and promoting the brand positively, sharing product knowledge with customers, and embodying the company's values and culture.
Is there any specific experience required for the Sales Assistant position?
While specific prior experience is not explicitly required, a passion for selling and engaging with customers is essential. Demonstrating enthusiasm, an eye for detail, and great people skills are highly valued.
What kind of training and support will I receive as a Sales Assistant?
You will have access to an online learning portal and various tools for development. The company is passionate about supporting team members in their growth and offers opportunities for learning and progression.
How do I apply for the Sales Assistant position?
If you're interested in the role, you can follow the application instructions provided in the job listing or visit the company's careers page to submit your application.

