FAQs
What is the work schedule for the Sales Assistant position?
The Sales Assistant position is for 16 hours per week.
What are the key responsibilities of a Sales Assistant at Mango?
Key responsibilities include welcoming customers, providing excellent customer service, maintaining store organization, advising customers with product knowledge, achieving sales targets, and ensuring an attractive store image.
Is previous experience in retail required for this position?
Previous experience in fashion retail is desirable, but not necessarily required.
What qualities are you looking for in a candidate for this role?
We are looking for a self-motivated team player with excellent communication skills, a proactive attitude, and enthusiasm for delivering outstanding customer service.
What benefits are offered to employees?
Employees receive discounts on all lines, a seasonal uniform, access to an Employee Assistance Programme (EAP), development opportunities, and a dynamic work environment.
Is the company diverse in its workforce?
Yes, Mango's team is made up of people from 112 nationalities, with 78% of them being women.
What can I expect from the work environment at Mango?
You can expect a close, inspiring, and ambitious work environment where you will be part of a leading and innovative company in the fashion industry.
Can I expect training and development opportunities in this role?
Yes, Mango offers constant development opportunities with varied challenges that promote on-the-job learning.
Do I need to have specific product knowledge before applying?
While specific product knowledge is not required before applying, having good product knowledge will help you advise customers effectively and serve them better.
How important is customer service in this role?
Customer service is the top priority for this role, and you will be expected to provide the highest standard of service at all times.