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SALES ASSISTANT (20 hours, Bullring)

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MANGO

Nov 2

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

Requirements

  • 20 hours per week - over 3-4 days- evenings and weekends required
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is for 20 hours per week, over 3-4 days, primarily in the evenings and on weekends.

Is prior experience in retail required for this job?

Previous experience in fashion retail is desirable but not strictly required.

What are the key responsibilities of the Sales Assistant?

Key responsibilities include welcoming customers, maintaining product knowledge, achieving sales targets, prioritizing customer service, and keeping the store tidy and organized.

What kind of training or development opportunities does Mango offer?

Mango provides constant development opportunities with varied challenges that generate on-the-job learning.

Will I receive a discount on Mango products?

Yes, all employees receive a discount on all Mango lines.

Is there a uniform policy for employees?

Yes, employees are provided with a uniform per season.

Does Mango offer any support for employee well-being?

Yes, Mango offers an Employee Assistance Programme (EAP) to support employee well-being.

What qualities is Mango looking for in a candidate for this position?

Mango is looking for a self-motivated team player with excellent communication skills, a proactive attitude, and enthusiasm for delivering exceptional customer service.

Where is the Sales Assistant position located?

The Sales Assistant position is located at our store in Birmingham Bullring.

Do I need to have a flexible schedule for this job?

Yes, flexibility is required as the working hours include evenings and weekends.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.

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