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SALES ASSISTANT (20 hours fixed-term, Guildford)

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MANGO

Sep 25

  • Job
    Full-time
    Entry & Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You should be a vibrant team player with excellent communication skills, a proactive attitude, availability for 20 hours over 4 days including weekends, and preferably some fashion retail experience.
  • You will greet customers warmly, provide product knowledge, assist multiple shoppers, meet sales targets, prioritize service, and maintain an appealing store image to enhance sales.

Requirements

  • 20 hours per week (fixed-term, three months) / 4 days availability including weekends
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.
  • Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The position is for 20 hours per week, fixed-term for three months, and requires availability for four days including weekends.

What are the main responsibilities of a Sales Assistant at Mango?

Key responsibilities include welcoming customers, providing excellent customer service, maintaining store organization, checking and replenishing stock, and aiming to achieve sales targets.

Is previous experience in fashion retail required for this role?

Previous experience in fashion retail is desirable but not strictly required.

What kind of work environment can I expect at Mango?

You can expect a close, inspiring, and ambitious work environment within a dynamic and innovative company in the fashion industry.

What benefits do employees receive?

Employees receive discounts on all lines, seasonal uniforms, access to an Employee Assistance Programme (EAP), and opportunities for constant development and on-the-job learning.

What qualities are you looking for in a candidate?

We are looking for a self-motivated team player who is vibrant, outgoing, has excellent communication skills, a proactive attitude, and enthusiasm for delivering excellent customer service.

Is this position a permanent role?

No, this position is a fixed-term role for three months.

Will I be required to work on weekends?

Yes, the position requires availability to work on weekends as part of the 20 hours per week.

What if I need assistance or program support?

Employees have access to the Employee Assistance Programme (EAP) for support.

How does Mango promote its brand image through this role?

As a Sales Assistant, you promote the brand's image by providing high-quality customer service, displaying a positive attitude, and maintaining an attractive store environment.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.