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SALES ASSISTANT (20 hours, Watford)

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MANGO

27d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You should be a self-motivated, outgoing team player with excellent communication skills, a proactive attitude, and enthusiasm for customer service in fashion retail. Flexible for 20 hours/4 days.
  • You will greet customers warmly, provide product advice, manage multiple inquiries, meet sales targets, prioritize customer service, understand customer needs, and maintain an appealing store appearance.

Requirements

  • 20 hours per week / 4 days availability including weekends
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position requires 20 hours per week with availability for 4 days, including weekends.

What are the main responsibilities of a Sales Assistant at Mango?

The main responsibilities include welcoming and assisting customers, maintaining product knowledge, achieving sales targets, providing excellent customer service, and keeping the store organized.

Is previous experience in fashion retail required for this position?

Previous experience in fashion retail is desirable but not strictly required.

What qualities are we looking for in a candidate?

We are looking for a self-motivated team player who is vibrant, outgoing, and demonstrates excellent communication skills, a proactive attitude, and enthusiasm for customer service.

What benefits do employees receive at Mango?

Employees receive discounts on all lines, a seasonal uniform, access to the Employee Assistance Programme (EAP), and opportunities for constant development and on-the-job learning.

What is the work environment like at Mango?

The work environment at Mango is close, inspiring, and ambitious, providing a dynamic atmosphere within the fashion industry.

Are there opportunities for growth within the company?

Yes, there are constant development opportunities with varied challenges that promote on-the-job learning.

Do Sales Assistants have to meet sales targets?

Yes, Sales Assistants are expected to be familiar with sales targets and work towards achieving and exceeding them both individually and as a team.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.