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Sales Assistant

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British Heart Foundation

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be passionate, customer-focused, and creative, with team confidence, tech-savviness, attention to detail, and the ability to handle physical tasks in a fast-paced environment.
  • You will engage with customers, organize donated stock, collaborate on online sales, assist as a Keyholder, and manage a physically demanding environment while promoting our mission.

Requirements

  • - Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
  • - You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
  • - Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
  • - Attention to detail in everything you do.
  • - Positive, creative, confident, customer service focused and passionate about sustainability.
  • - You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
  • - You’ll need to be 18+ years old to apply for this role.
  • - Please note, this role can be physically demanding and will involve moving a high volume of donation bags.

Responsibilities

  • Engage with customers, providing exceptional service and promoting our charity’s mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role.
  • Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
  • You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

FAQs

What is the job title for this position?

The job title for this position is Sales Assistant.

Where is the Sales Assistant role located?

The Sales Assistant role is located in Enfield.

How many hours a week will I be expected to work?

This is a part-time role working 30 hours a week.

Is flexibility in working hours required?

Yes, flexibility to work weekends and bank holidays on a rota basis is required.

What are the key responsibilities of a Sales Assistant?

Key responsibilities include engaging with customers, organizing donated stock, collaborating with the E-Commerce team, and acting as a Keyholder when managers are not on duty.

Is previous retail experience necessary for this role?

No, previous retail experience isn’t essential. Passion, energy, and customer service skills are what truly count.

Will I need to handle physical tasks as part of this job?

Yes, the role can be physically demanding and involves moving a high volume of donation bags.

What kind of support does the British Heart Foundation offer to its employees?

The British Heart Foundation offers generous staff benefits including 38 days annual leave, enhanced family policies, health cash plans, and more.

What is the application process for this role?

To apply, click the "Apply" button, complete the application form, submit your CV, and upload your employment history.

Is a DBS check required for this position?

Yes, any offer of employment is subject to a satisfactory DBS check.

Will the British Heart Foundation support applicants requiring adjustments in the recruitment process?

Yes, if you need any adjustments during the application or interview process, you can contact a member of the Recruitment team.

British Heart Foundation

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.