FAQs
What is the working schedule for the SALES ASSISTANT position?
The working schedule is 40 hours per week, over 5 days, and requires full flexibility from Monday to Sunday.
Is the SALES ASSISTANT position permanent?
No, the SALES ASSISTANT position is a fixed term contract.
What are the key responsibilities of a SALES ASSISTANT at Mango?
Key responsibilities include welcoming customers, providing product knowledge, achieving sales targets, maintaining store image, and prioritizing customer service.
Is previous experience in retail required for this position?
Previous experience in fashion retail is desirable for the SALES ASSISTANT position.
What qualities are we looking for in a candidate?
We are looking for a self-motivated team player who is vibrant, outgoing, has excellent communication skills, and a proactive attitude toward customer service and sales.
What benefits does Mango offer to its employees?
Mango offers discounts on all lines, seasonal uniforms, an Employee Assistance Programme (EAP), development opportunities, and a close, inspiring work environment.
Will I receive training if I am hired for this role?
Yes, you can expect constant development opportunities and challenges that generate on-the-job learning.
How important is customer service in this role?
Customer service is the top priority in this role, and achieving excellent service is fundamental to the SALES ASSISTANT's responsibilities.
Do I need to be familiar with sales targets?
Yes, you should be familiar with the sales targets and aim to achieve and exceed them both individually and as part of a team.
Can I apply if I'm not available on weekends?
Unfortunately, full flexibility is required, including availability on weekends, so weekend availability is essential for this role.