FAQs
What are the working hours for this Sales Assistant role?
This part-time role requires you to work 17 hours a week, including weekends and bank holidays on a rota basis. You will work Saturday and Sunday all day and Friday half day.
Is previous retail experience necessary for this position?
No, previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
Will I need to lift heavy items in this role?
Yes, the role can be physically demanding and will involve lifting large pieces of furniture.
What skills are you looking for in a candidate?
We are looking for candidates who are confident in team environments, able to work well under pressure, have attention to detail, are positive and customer service-focused, and comfortable using technology such as a till, PC, smartphone, and email.
What are the benefits of working at the British Heart Foundation?
Benefits include 38 days annual leave, enhanced family policies, early access to wages through Wagestream, a 25% staff discount, a health cash plan, access to a 24/7 virtual GP and Employee Assistance Programme, a pension with employer contribution, and discounts on gym memberships and various retailers.
Is the position permanent?
Yes, this Sales Assistant position is a permanent role.
Are there any requirements regarding age for this job?
Yes, you need to be 18 years or older to apply for this role, particularly because you will be a Keyholder when a manager is not on duty.
Is there a formal application process for this role?
Yes, interested candidates should click the “Apply” button, complete the application form, and submit their CV along with their employment history.
Is a DBS check required for this position?
Yes, any offer of employment is subject to a satisfactory DBS check.
How does the British Heart Foundation support career development?
The British Heart Foundation encourages a strong culture of internal progression and actively supports employees in developing their careers.
What steps should I take if I need adjustments during the recruitment process?
If you need any adjustments during the recruitment process, whether at application or interview, please contact a member of the Recruitment team.