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Sales Assistant - Home Store

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

Requirements

  • You’ll need to be 18+ years old to apply for this role.
  • Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
  • You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
  • Attention to detail in everything you do.
  • Positive, creative, confident, customer service focussed and passionate about sustainability.
  • You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
  • This role can be physically demanding and will involve lifting large pieces of furniture.

Responsibilities

  • Engage with customers, providing exceptional service and promoting our charity’s mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience
  • You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF

FAQs

What are the working hours for this Sales Assistant role?

This part-time role requires you to work 17 hours a week, including weekends and bank holidays on a rota basis. You will work Saturday and Sunday all day and Friday half day.

Is previous retail experience necessary for this position?

No, previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.

Will I need to lift heavy items in this role?

Yes, the role can be physically demanding and will involve lifting large pieces of furniture.

What skills are you looking for in a candidate?

We are looking for candidates who are confident in team environments, able to work well under pressure, have attention to detail, are positive and customer service-focused, and comfortable using technology such as a till, PC, smartphone, and email.

What are the benefits of working at the British Heart Foundation?

Benefits include 38 days annual leave, enhanced family policies, early access to wages through Wagestream, a 25% staff discount, a health cash plan, access to a 24/7 virtual GP and Employee Assistance Programme, a pension with employer contribution, and discounts on gym memberships and various retailers.

Is the position permanent?

Yes, this Sales Assistant position is a permanent role.

Are there any requirements regarding age for this job?

Yes, you need to be 18 years or older to apply for this role, particularly because you will be a Keyholder when a manager is not on duty.

Is there a formal application process for this role?

Yes, interested candidates should click the “Apply” button, complete the application form, and submit their CV along with their employment history.

Is a DBS check required for this position?

Yes, any offer of employment is subject to a satisfactory DBS check.

How does the British Heart Foundation support career development?

The British Heart Foundation encourages a strong culture of internal progression and actively supports employees in developing their careers.

What steps should I take if I need adjustments during the recruitment process?

If you need any adjustments during the recruitment process, whether at application or interview, please contact a member of the Recruitment team.

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.

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