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Sales Assistant - Home Store

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Southend-on-Sea
  • 28d left

AI generated summary

  • You should have a passion for customer service, be confident in team settings, able to work under pressure, detail-oriented, tech-savvy, and comfortable with lifting heavy items.
  • You will engage customers, organize donated stock, collaborate on online sales, and ensure smooth store operations as a Keyholder while enhancing your knowledge of BHF.

Requirements

  • Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
  • You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service focussed and passionate about sustainability
  • You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
  • You'll need to be 18+ years old to apply for this role.
  • Please note, this role can be physically demanding and will involve lifting large pieces of furniture.

Responsibilities

  • Engage with customers, providing exceptional service and promoting our charity’s mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience
  • You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant role is part-time, working 28 hours a week, and requires flexibility to work weekends and bank holidays on a rota basis.

Is previous retail experience necessary for this role?

Previous retail experience isn't essential; what truly counts is your passion, energy, and ability to deliver the very best customer service.

Where is the store located?

The store is located at 101-109 High Street, Southend, SS1 1LQ, Essex.

What are the responsibilities of a Sales Assistant?

Responsibilities include engaging with customers, promoting the charity’s mission, merchandising donated stock, collaborating with the E-Commerce team, and opening or closing the store as a Keyholder.

Is this role physically demanding?

Yes, the role can be physically demanding and will involve lifting large pieces of furniture.

What staff benefits does the British Heart Foundation offer?

Benefits include 38 days annual leave, holistic support leave, enhanced family policies, Wagestream, a 25% staff discount, health cash plan, access to a 24/7 Virtual GP and EAP, pension contributions, and discounts on gym memberships and retailers.

Do I need to pass a DBS check to be employed?

Yes, any offer of employment is subject to a satisfactory DBS check.

What should I do if I need adjustments to the recruitment process?

You should contact a member of the Recruitment team if you need any adjustments to the recruitment process at either the application or interview stage.

When will the store be opening?

The new store is set to open in January 2025.

How can I apply for the Sales Assistant position?

To apply, click the "Apply" button, which will redirect you to the BHF Careers page where you can complete the application form, submit your CV, and upload your employment history.

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.