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Sales Assistant - Home Store

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Southampton

AI generated summary

  • You should be passionate, energetic, and customer-focused, comfortable guiding volunteers, tech-savvy, detail-oriented, able to lift heavy items, and over 18. Retail experience not essential.
  • You will engage customers, organize donations, collaborate with the E-Commerce team, manage the store as Keyholder, and enhance your knowledge of the charity's mission.

Requirements

  • Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
  • You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service focussed and passionate about sustainability
  • You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
  • You’ll need to be 18+ years old to apply for this role.
  • Please note, this role can be physically demanding and will involve lifting large pieces of furniture.

Responsibilities

  • Engage with customers, providing exceptional service and promoting our charity’s mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
  • You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

FAQs

What is the job title for this position?

The job title is Sales Assistant - Home Store.

What location is this job based in?

This job is based in Eastleigh.

What is the work schedule for this role?

This is a part-time role working 21 hours a week, with flexibility to work weekends and bank holidays on a rota basis.

Is this a permanent position?

No, this position is a 3-month fixed term contract.

What does the role of a Sales Assistant involve?

The role involves delivering exceptional customer service, engaging with customers, organising and merchandising donated stock, collaborating with the E-Commerce team, and acting as a Keyholder when a manager is not on duty.

Is previous retail experience required for this role?

No, previous retail experience isn't essential; what matters is your passion, energy, and ability to provide excellent customer service.

What are some physical requirements of this job?

The role can be physically demanding and will involve lifting large pieces of furniture.

What qualities are important for a Sales Assistant in this role?

Important qualities include a positive attitude, creativity, confidence, attention to detail, and a passion for sustainability.

What are the employee benefits offered by the British Heart Foundation?

Benefits include 38 days annual leave, holistic support leave, enhanced family policies, Wagestream for early access to wages, 25% staff discount, health cash plan, access to a 24/7 Virtual GP, pension contributions, and discounts with various retailers.

Is a DBS check required for this position?

Yes, any offer of employment is subject to a satisfactory DBS check.

Will the company provide support for individuals needing adjustments during the recruitment process?

Yes, the company encourages individuals to contact a member of the Recruitment team for any adjustments needed during the application or interview process.

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.