Sales Assistant - London

Mulberry England

2mo ago

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
London

Requirements

You are:
Engaging
Agile
Curious
In love with fashion!

Responsibilities

What we need from you:
You will always be customer focused:
You will create a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging and memorable customer experience in your store.
You will develop and maintain key customer relationships using instore CRM tools to support you.
You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
You will be responsible:
You will be curious about the business and willing to share your ideas.
You will enjoy working as part of a team and nurture relationships with your colleagues.
You will deliver operational excellence showing respect and consideration for people, product and your environment.
You will be be environmentally conscious:
You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

FAQs

What is the job title for Sales Assistants at Mulberry?

At Mulberry, Sales Assistants are called 'Experience Experts'.

What is expected of Sales Assistants at Mulberry in terms of customer experience?

Sales Assistants at Mulberry are expected to create memorable experiences for all customers by using product knowledge and storytelling to customize each experience.

How can Sales Assistants at Mulberry nurture relationships with customers?

Sales Assistants at Mulberry can nurture relationships with customers by being open to learning and developing themselves, striving to be an expert within their field, and contributing to Mulberry as a key team member.

Mulberry England

Crafting beautiful leather goods that are made to last.

Retail & Consumer Goods

Industry

1001-5000

Employees

1971

Founded Year

Mission & Purpose

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.