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Sales Assistant PPT 96 hours East Rand Mall

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PANDORA Jewelry

Nov 10

Applications are closed

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Johannesburg

Requirements

  • We have opportunities in our Jewellery Store!
  • Our team is looking for a passionate Sales Associates to join our team!
  • Are you passionate about retail and service excellence?
  • Are you confident to sell our beautiful jewellery and help our customers find the perfect gifts for their loved ones.
  • Selling • Masters all the features of the products enhancing technical and stylistic details and attends to all the LINKs training to be always posted on the new launches
  • Understands and gives priority to the customer’s needs in order to offer the best possible experience in store
  • Participates proactively and efficiently in sales activities, making use of all the tools and the sales channels available (on line and off line)
  • Contributes actively to the achievement of the sales objectives according to both the individual and the store’s goals which are constantly monitored
  • Maintains high and consistent level of customer service standards
  • Asks constantly feedback to customers, by also using quality surveys
  • Manages all issues related to the customer service in a serious, helpful and professional manner, in particular: complaints, returns, individual orders, etc.
  • Promptly finds the relevant / necessary information for the daily work performance (e.g.: priority of the day, goal of the day, important updates from the company)
  • Visual and Store Organisation • Participates in the organization of the store, making sure that the store, the back office and the inventory are always kept clean and tidy
  • Checks the products delivered in the store, organizes and arranges them for display
  • Takes part in the stock control and internal inventory
  • Organizes the shipments to customers
  • Takes part in the Visual Merchandising activities
  • Keeps private any confidential information, in particular sensitive data concerning the company, the team and the customers
  • Supports the sustainability choices of the company, by putting into action measures aiming to reduce our impact on the environment and minimizing waste
  • Other • With the support of the SM, is co-responsible for its own training and constant updating

Responsibilities

  • The Sales Associate is responsible for providing an excellent customer service and contributes to the achievement of the sales targets (quantitative and qualitative, individual and team).
  • SELLING • Masters all the features of the products enhancing technical and stylistic details and attends to all the LINKs training to be always posted on the new launches • Understands and gives priority to the customer’s needs in order to offer the best possible experience in store • Participates proactively and efficiently in sales activities, making use of all the tools and the sales channels available (on line and off line) • Contributes actively to the achievement of the sales objectives according to both the individual and the store’s goals which are constantly monitored • Maintains high and consistent level of customer service standards • Asks constantly feedback to customers, by also using quality surveys • Manages all issues related to the customer service in a serious, helpful and professional manner, in particular: complaints, returns, individual orders, etc. • Promptly finds the relevant / necessary information for the daily work performance (e.g.: priority of the day, goal of the day, important updates from the company)
  • VISUAL AND STORE ORGANISATION • Participates in the organization of the store, making sure that the store, the back office and the inventory are always kept clean and tidy • Checks the products delivered in the store, organizes and arranges them for display • Takes part in the stock control and internal inventory • Organizes the shipments to customers • Takes part in the Visual Merchandising activities • Keeps private any confidential information, in particular sensitive data concerning the company, the team and the customers • Supports the sustainability choices of the company, by putting into action measures aiming to reduce our impact on the environment and minimizing waste
  • OTHER • With the support of the SM, is co-responsible for its own training and constant updating

FAQs

What is the duration of this position?

The position is for a seasonal recruitment with a total of 96 hours.

Where is the job located?

The job is located at the East Rand Mall in our Jewellery Store.

What are the primary responsibilities of a Sales Assistant?

The primary responsibilities include providing excellent customer service, achieving sales targets, assisting customers in selecting jewellery, and maintaining store organization.

Is previous retail experience required for this position?

While previous retail experience is beneficial, it is not explicitly stated as a requirement; passion for retail and service excellence is key.

What training will be provided?

Training will be provided to ensure Sales Associates master the product features and stay updated on new launches and sales techniques.

What should I do if I have a complaint or issue while working?

Complaints or issues should be managed professionally, and assistance can be sought from the Store Manager (SM).

Are there opportunities for growth within the company?

Yes, the company supports career growth and encourages employees to take responsibility for their own training and constant updating.

What qualities are you looking for in a candidate?

We are looking for passionate individuals who are confident in selling, committed to excellent customer service, and eager to contribute to a dynamic work environment.

Will I be required to participate in stock control and inventory management?

Yes, participation in stock control and internal inventory management is part of the role.

Is there a focus on sustainability in this position?

Yes, the role includes supporting the company's sustainability initiatives by minimizing environmental impact and reducing waste.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

OpportunitiesView all

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