FAQs
What is the role of a Sales Associate at your store?
The role of a Sales Associate involves providing excellent customer service, replenishing store inventory, maintaining housekeeping and visual standards, learning and sharing product knowledge, and acting as a Brand Ambassador.
What are the working hours for this position?
This role requires flexibility, and candidates should be available to work days, evenings, weekends, and holidays.
Is experience necessary for this position?
While previous experience in retail or sales is beneficial, we are primarily looking for candidates with a passion for selling and excellent people skills.
What qualities are you looking for in a candidate?
We are seeking candidates with enthusiasm, a hands-on attitude, attention to detail, excellent timekeeping, great people skills, and a genuine interest in our products and mission.
What benefits do employees receive?
Employees enjoy a 50% employee discount, twice-yearly uniform allowance, an employee referral incentive, opportunities for development and progression, and access to an online learning portal.
How does the company support employee growth?
We are passionate about development and progression within our store teams, with many team members advancing to Supervisor roles and beyond. We have also launched a learning platform with various tools for growth.
Where can I learn more about your products and sustainability efforts?
You can find more information about our products and sustainability initiatives on our website at www.mountainwarehouse.com, particularly in sections like "Inside the Outdoors."
Is there a referral program for employees?
Yes, we have an Employee Referral Incentive program that rewards current employees for referring potential candidates.
What is the company's approach to sustainability?
We are committed to sustainability and are continuously introducing more organic and recycled products as part of our "One Planet" initiative.
Are there opportunities for advancement within the company?
Absolutely! We support employees who embrace hard work and strive to achieve, offering opportunities for advancement within a fast-paced and stable environment.