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Sales Associate (f/m/d) – 20 hours per week

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Patagonia

11d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Milan

AI generated summary

  • You should have a passion for the environment, service experience, teamwork skills, money handling accuracy, fluency in Italian and English, and ideally, retail/outdoor experience. Core sports knowledge is a plus.
  • You will assist customers, meet their needs, share product knowledge, support environmental initiatives, manage store operations, and maintain merchandise during downtimes.

Requirements

  • An inclusive mindset
  • An interest in saving our home planet and making a positive impact through your work.
  • A colleague with demonstrated service experience, who thrives in a team-based atmosphere.
  • Enthusiasm and interest in learning about our products, values and history. Passion about the environment and caring for others.
  • A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
  • Accuracy with money handling and register use
  • Language skills: fluent in Italian and English.
  • Experience working in the retail and/or outdoor industry.
  • If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) it will be a plus.

Responsibilities

  • Welcome, assist, and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met.
  • Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
  • Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
  • Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
  • Perform daily store operations: checking and replenishing stock whenever necessary, operating the cash register, as well as opening and closing it, merchandise the store during downtimes (folding, hanging, steaming and stocking), etc.

FAQs

What are the working hours for the Sales Associate position?

The Sales Associate position is for 20 hours per week.

Is previous retail experience necessary for this role?

While it is preferred, it is not mandatory to have retail experience, but experience in service or outdoor industries will be considered a plus.

What language skills are required for this position?

Fluency in both Italian and English is required.

Is there a dress code for employees at Patagonia?

While the specific dress code is not mentioned, employees are encouraged to showcase a passion for the outdoors and the environment through their attire.

Do I need to have experience in outdoor sports to apply?

While it is not mandatory, having an appreciation for or participation in core sports such as climbing, skiing, surfing, etc., is considered a plus.

How does Patagonia contribute to local environmental efforts?

Patagonia supports local environmental groups with donations, volunteers, advocacy, and events through its stores.

Are there opportunities for growth within the company?

Yes, Patagonia encourages the professional development of its employees and offers opportunities for growth within the organization.

Is this position suitable for someone looking for a flexible job?

Yes, the part-time nature of the role makes it suitable for individuals seeking flexible work arrangements.

What is Patagonia's stance on diversity and inclusion?

Patagonia is committed to becoming an anti-racist company and values diversity and inclusion, actively seeking applications from underrepresented groups.

Do I need to include my CV and cover letter in English?

Yes, it is required to submit both your CV and cover letter in English.

Patagonia

We're in business to save our home planet.

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Patagonia is an outdoor clothing and gear company known for its commitment to environmental sustainability and social responsibility. They produce high-quality products for outdoor sports like climbing, surfing, and skiing, using eco-friendly materials and sustainable practices. Patagonia is also actively involved in environmental activism, donating a portion of its profits to environmental causes. Their ultimate mission is to save the planet by leading the way in sustainable business practices and environmental advocacy. The purpose of Patagonia is to inspire and implement solutions to the environmental crisis while encouraging others to protect and preserve nature.