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Sales Associate (Full - Time) - Regent Street

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Alo Yoga

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You should have sales experience, a passion for customer service, the drive to achieve results, and the ability to build trusting relationships. Must have the right to work in the UK.
  • You will impact business positively, exceed sales goals, engage with customers, analyze reports, strategize for growth, educate on products, resolve client needs, process shipments, ensure procedures are followed, and support other areas of the business.

Requirements

  • Preferred prior work experience in a client-centric, sales environment
  • Passion for customer service and delivering exceptional experiences
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
  • Proof of right to live and work in the UK

Responsibilities

  • Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
  • Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency
  • Ensure engagement with customers and provide a friendly and easy to shop environment
  • Continue to build the client relationship daily with our customers
  • In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
  • Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
  • Leverages company tools, incentives, and strategies to support meeting store goal
  • Resolve client needs quickly & effectively ensuring customer satisfaction
  • Educates guests and staff on our product, community and culture
  • Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
  • Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
  • Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
  • Support other areas of the business, including Sales and Cashier, as needed

FAQs

What are the responsibilities of a Sales Associate at Alo on Regent Street?

The Sales Associate is responsible for achieving store sales goals, creating a genuine guest experience, providing product education, and embodying the Alo brand mission.

What skills are required to be successful in this role?

Successful Sales Associates should have excellent communication skills, a passion for product knowledge, the ability to work well in a team, a strong work ethic, and a commitment to providing exceptional customer service.

How does a Sales Associate contribute to the overall culture at Alo on Regent Street?

Sales Associates contribute to the overall culture at Alo by fostering a culture of feedback and excellence, embodying the Alo brand mission, and creating authentic connections with customers.

What training or development opportunities are available for Sales Associates?

Sales Associates have the opportunity to receive training on product knowledge, sales techniques, and customer service. They may also have opportunities for career development and growth within the company.

How does a Sales Associate handle customer inquiries or concerns?

Sales Associates are trained to address customer inquiries or concerns with empathy, professionalism, and a focus on finding solutions that meet the customer's needs. They may escalate more complex issues to a manager for resolution.

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.