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Sales Associate, HOKA

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Deckers Brands

23d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Nevada
  • Quick Apply

AI generated summary

  • You need 2 years of retail experience, a High School Diploma/GED, strong communication skills, and a flexible schedule. A valid ID is also required.
  • You’ll create personalized shopping experiences, educate customers, manage cash and inventory, maintain store cleanliness, and uphold brand standards while engaging positively with team members and customers.

Requirements

  • Two (2) years retail experience preferred.
  • High School Diploma or GED.
  • Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
  • Highly motivated team player and self-starter.
  • Flexibility of schedule and hours to meet the needs of the business.
  • Valid State or Federal Identification.

Responsibilities

  • As a Sales Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and technologies. You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions.
  • You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You maintain a clean and well organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety consciousness and respond to theft in accordance with our policies. You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent.

FAQs

What is the main responsibility of a Sales Associate at HOKA?

The main responsibility of a Sales Associate at HOKA is to create the best possible customer experience by sharing their passion for HOKA products, engaging customers, and ensuring all questions are addressed accurately.

What qualifications are preferred for this position?

Two years of retail experience is preferred, along with a High School Diploma or GED.

Is prior knowledge of running or athletic gear required for this role?

While prior knowledge of running or athletic gear is not explicitly required, a strong passion for the HOKA brand and a willingness to learn about the products is essential.

What kind of training will Sales Associates receive?

Sales Associates will receive training on brand and product knowledge, including the HOKA Expert Service Program to ensure high levels of customer service.

Are there opportunities for growth and development within the company?

Yes, HOKA offers opportunities for growth and development as part of being part of the Deckers Brands mission.

What kind of schedule flexibility is required for this position?

A Sales Associate must have flexibility in their schedule and hours to meet the needs of the business.

What should I do if I need assistance during the interview process?

If you need reasonable adjustments at any point in the application or interview process, you should let the company know.

Does HOKA prioritize diversity and inclusion in the workplace?

Yes, HOKA is committed to ensuring an inclusive and equitable workplace and values diversity in its employees.

Is experience in customer service important for this position?

Yes, having excellent communication skills and the ability to provide high levels of customer service is important for this position.

Are Sales Associates expected to maintain store cleanliness and organization?

Yes, Sales Associates are responsible for maintaining a clean and well-organized store, including the back-stock and employee break area.

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Deckers Brands

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Deckers Brands is a global footwear and apparel company that designs, manufactures, and markets a wide range of lifestyle and performance products. They own several well-known footwear brands, including UGG, HOKA ONE ONE, Teva, Sanuk, and Koolaburra. Deckers Brands' ultimate mission is to create innovative and high-quality products that enhance the lives of their customers and inspire them to explore the world with confidence and comfort. Their purpose lies in delivering exceptional products that blend style, performance, and sustainability, catering to diverse consumer needs and preferences. Through their portfolio of iconic brands, Deckers aims to be a leading player in the footwear industry, continually innovating and pushing boundaries to meet the evolving demands of their customers and contribute to their everyday well-being and happiness.