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Sales Associate - Johnson City, TN - Johnson & Johnson MedTech - Orthopaedics

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Johnson & Johnson

7d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Healthcare
  • Johnson City

AI generated summary

  • You need a degree or medical certification plus 2 years of experience, or 4 years of experience, strong communication skills, and the ability to travel and work in a lab/OR environment.
  • You will support sales goals, assist in surgeries, ensure product utilization, troubleshoot issues, maintain equipment, and enhance customer satisfaction through product knowledge and insights.

Requirements

  • Bachelor’s Degree or
  • Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
  • Minimum of 4 years of professional and/or related experience or
  • Recently transitioned from Active Military Duty
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States
  • Ability to travel which may include weekend and/or overnight travel.
  • Residence in or ability to relocate to the posted territory.
  • Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
  • A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

  • Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
  • Assist in the attainment of established sales goals including market share objectives in prescribed territory.
  • Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
  • Guide and assist surgeons in the operating room through their clinical and product knowledge.
  • Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products.
  • Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
  • Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
  • Prepare sales reports and documents as the need arises.
  • Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offering meet the highest quality standards.
  • Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
  • Differentiate DPS’s products versus competition by providing the customer unique insights.

FAQs

What is the job title for this position?

The job title is Sales Associate located in Johnson City, TN, for Johnson & Johnson MedTech - Orthopaedics.

What type of sales does this position entail?

This position involves MedTech sales, specifically in Clinical Sales for Surgeons, with a commission structure.

What are the primary responsibilities of a Sales Associate in this role?

The primary responsibilities include providing clinical and customer support in hospitals, assisting surgeons in the operating room, troubleshooting technical issues, maintaining customer relationships, and supporting sales objectives.

What qualifications are required for this position?

A Bachelor's Degree is required, or an Associate Degree or Medical Certification with a minimum of 2 years of related experience, or at least 4 years of professional experience. Recently transitioned Active Military Duty candidates are also eligible.

Is prior technical knowledge necessary for this role?

Yes, a strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred.

Will there be travel involved in this role?

Yes, the role requires the ability to travel, which may include weekend and/or overnight travel.

Do I need to relocate for this job?

Yes, you must reside in or be able to relocate to the posted territory of Johnson City, TN.

What skills are important for a candidate applying for this position?

Strong interpersonal communication, influencing, critical thinking, problem-solving skills, as well as being efficient, organized, self-motivated, positive, and proactive are important.

Does Johnson & Johnson offer equal employment opportunities?

Yes, Johnson & Johnson is an Equal Opportunity Employer and actively seeks qualified candidates who are protected veterans and individuals with disabilities.

How can candidates request accommodations during the interview process?

Candidates can request accommodations by emailing the Employee Health Support Center or contacting AskGS to be directed to their accommodation resource.

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Johnson & Johnson

Hospitals and Health Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Profound Change Requires Boldness. Johnson & Johnson is the largest and most diversified healthcare products company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.